Marketing Operations Manager

Pindrop•Atlanta, GA

7d•$115,000 - $140,000•Remote

About The Position

Pindrop is redefining trust in the digital age. Our patented voice, and video authentication, fraud detection, and deepfake detection technologies protect some of the world’s largest banks, insurers, retailers, and healthcare leaders. As AI-driven threats evolve in the form of synthetic voices, deepfakes, face swapping and more, our solutions stay ahead, helping ensure that the real human and the right human are recognized. Pindrop is trusted by Fortune 500 enterprises to secure voice interactions, and with $100M ARR we’re entering our next phase of innovation and growth, backed by world-class investors including Andreessen Horowitz, IVP, and CapitalG. Who We Are Are you passionate about innovating at the intersection of technology and personal security? At Pindrop, we believe the human voice is one of the most powerful—and vulnerable—personal identifiers. As fraud grows increasingly sophisticated, including the rise of deepfakes, we are leading the industry in voice authentication, fraud prevention, and deepfake detection. Our mission is to deliver seamless, secure digital experiences that protect the most personal aspect of identity: the human voice. Guided by our values of Innovation, Customer Advocacy, Excellence, and Impact , we are building both a safer digital ecosystem and a collaborative, supportive workplace where every contribution matters. Headquartered in Atlanta, GA, Pindrop is backed by world-class investors including Andreessen Horowitz, IVP, and CapitalG. We are seeking a hands-on, data-driven Marketing Operations Manager to join our Revenue Operations team. In this role, you’ll be the go-to expert for marketing automation, CRM integrations, campaign tracking, and performance analytics—playing a critical role in scaling our marketing and revenue engine.

Requirements

3+ years of experience in Marketing Operations, preferably in B2B SaaS, cybersecurity, or a related industry
Hands-on experience with Salesforce, Pardot (or similar marketing automation platforms), and marketing analytics tools
Strong understanding of lead management, attribution modeling, and data governance best practices
Proficiency with Google Analytics, Salesforce reporting, Smartsheet, and campaign tracking tools
Strong analytical skills with a passion for turning data into insights
Ability to work independently, manage multiple priorities, and proactively solve problems in a fast-paced environment

Responsibilities

Own, administer, and optimize our marketing automation platform (Pardot) and its integration with Salesforce CRM
Manage and troubleshoot integrations across the marketing tech stack, including SalesLoft, ZoomInfo, LeanData, Google Analytics, and Smartsheet
Ensure data accuracy, integrity, security, and compliance across all platforms
Administer user permissions and support adherence to data privacy regulations
Design and maintain lead scoring, routing, and nurturing workflows to optimize Sales handoff
Ensure accurate MQL tracking, reporting, and data hygiene within Salesforce
Own and evolve attribution models to measure and improve campaign performance and ROI
Build, automate, and maintain marketing dashboards and reports in Salesforce, Google Analytics, and related tools
Deliver actionable insights into lead conversion, campaign effectiveness, and pipeline impact
Continuously evaluate and refine KPIs to improve forecasting, visibility, and decision-making
Support campaign execution by ensuring proper setup of automation workflows, nurture programs, and landing pages
Maintain campaign data accuracy, including UTMs, conversion tracking, and attribution tagging
Implement and manage A/B testing frameworks to optimize engagement and conversion rates
Partner closely with Sales, Customer Success, and Revenue Operations to align processes, reporting, and lead flow
Train and support internal teams on marketing tools, analytics, and best practices
Identify opportunities to automate and scale workflows for increased efficiency

Benefits

Competitive compensation, including equity for all employees
Base salary range: $115,000 – $140,000 (final offers consider experience, skills, scope, and market factors)
Unlimited Paid Time Off (PTO)
Generous health plans, including one employer-paid employee-only option
Best-in-class HSA employer contribution
Vision and dental coverage for you and your family
Employer-paid life and disability insurance with supplemental options
Paid parental leave for all parents (birth, adoptive, and foster)
One year of diaper delivery for new Pindroplets
Identity protection through Norton LifeLock
Monthly phone and internet allowance
One-time home office stipend
Remote-first work environment
Company holidays
Annual professional development and learning stipend
Choice of Apple MacBook Pro
401(k) plan with competitive employer match
Wellness program including EAP and 24/7 telemedicine