Marketing Operations Manager

People Inc•New York, NY

8h•$80,000 - $95,000•Hybrid

About The Position

About The Position | Major goals and objectives and location requirements People Inc. is seeking an enthusiastic and detail-oriented Marketing Operations guru to support Marketing team campaigns and initiatives for the PEOPLE App, one of the company’s flagship mobile experiences. Reporting to the Head of Acquisition, this role is responsible for keeping projects and workflows organized and moving efficiently. Through cross-functional coordination, you’ll manage day-to-day tasks across marketers, designers, and various team leads ensuring all stakeholders have the clarity and support they need to execute high quality campaigns on time and at scale. Your role is hands-on and essential to keeping the marketing engine running smoothly and delivering measurable impact. This highly collaborative, execution-focused role is ideal for someone with 3–5 years of experience who loves to build out marketing processes and gets excited to see campaigns go-to-market. Key responsibilities: Act as the project manager for all marketing launches, partnerships and events working with the Head of Acquisition on timelines, dependencies, and lead cross-functional coordination to keep campaigns on track. Oversee project management tools, marketing calendars and timelines. Partner with Marketing, CRM, Editorial, Programming, Social and Sales to plan out marketing initiatives. Track milestones and ensure deliverables hit deadlines across campaigns & launches. Coordinate briefs, drive project kick off meetings and conduct post-mortems to keep teams aligned. Create structure and reporting around campaign progress, deliverables and dependencies. Support communications and coordination across internal teams and external vendors. In-office Expectations: This position is hybrid in-office, with the ability to work remotely for up to 2 days per week. About The Team | The Team and/or Brand. The PEOPLE App delivers the best of PEOPLE in one seamless destination–from trusted reporting and exclusive storytelling, to interactive and immersive experiences. We’re expanding how audiences can engage, whether they’re coming for breaking news, browsing the feed, diving into long-form storytelling, or spending time with our games. About The Positions Contributions: Weight % Accountabilities, Actions and Expected Measurable Results 40% - Campaign & Launch Project Management: Own end-to-end project management for marketing launches, partnerships, and events; Build and manage timelines, dependencies, and cross-functional workstreams; Ensure all deliverables are completed on time and at quality standards; Identify and resolve risks or bottlenecks proactively 25% - Cross-Functional Coordination & Communication: Partner with Marketing, CRM, Editorial, Programming, Social, and Sales to align priorities; Lead kickoffs, status updates, and post-mortems; Manage stakeholder expectations across a distributed organization; Serve as the connective tissue ensuring clarity up, down, and across teams 20% - Workflow & Process Optimization: Oversee and improve project management tools (Airtable, Jira, calendars); Introduce and document new processes to improve efficiency; Create standardized briefs and workflows to streamline execution; Identify opportunities to reduce friction and improve campaign velocity 15% - Reporting, Tracking & Operational Visibility: Track campaign milestones and progress against timelines; Create reporting structures around deliverables and dependencies; Maintain marketing calendars and documentation; Support post-launch recaps and operational analysis The Role’s Minimum Qualifications and Job Requirements: Education: Bachelor’s degree, or equivalent education and experience.

Requirements

3–5 years of experience in operations within digital marketing, apps, media or subscription marketing organizations
Ability to manage multiple projects and workstreams simultaneously.
A clear, confident communicator — you're great at keeping things on track and making sure the right people deliver the right things, on time
Experience collaborating with multiple stakeholders including design, editorial, social and marketing leads; comfortable managing timelines and expectations up, down, and sideways in a cross-functional, distributed org
Comfortable building new processes and introducing workflow improvements.
Familiarity with app KPIs (e.g., DAU, retention, push performance) or experience supporting app-related marketing efforts

Nice To Haves

Love of PEOPLE, pop-culture aficionado, socially native, and experience working in media
Familiarity with project management tools (e.g. Airtable, Jira)

Responsibilities

Act as the project manager for all marketing launches, partnerships and events working with the Head of Acquisition on timelines, dependencies, and lead cross-functional coordination to keep campaigns on track.
Oversee project management tools, marketing calendars and timelines.
Partner with Marketing, CRM, Editorial, Programming, Social and Sales to plan out marketing initiatives.
Track milestones and ensure deliverables hit deadlines across campaigns & launches.
Coordinate briefs, drive project kick off meetings and conduct post-mortems to keep teams aligned.
Create structure and reporting around campaign progress, deliverables and dependencies.
Support communications and coordination across internal teams and external vendors.
Own end-to-end project management for marketing launches, partnerships, and events
Build and manage timelines, dependencies, and cross-functional workstreams
Ensure all deliverables are completed on time and at quality standards
Identify and resolve risks or bottlenecks proactively
Partner with Marketing, CRM, Editorial, Programming, Social, and Sales to align priorities
Lead kickoffs, status updates, and post-mortems
Manage stakeholder expectations across a distributed organization
Serve as the connective tissue ensuring clarity up, down, and across teams
Oversee and improve project management tools (Airtable, Jira, calendars)
Introduce and document new processes to improve efficiency
Create standardized briefs and workflows to streamline execution
Identify opportunities to reduce friction and improve campaign velocity
Track campaign milestones and progress against timelines
Create reporting structures around deliverables and dependencies
Maintain marketing calendars and documentation
Support post-launch recaps and operational analysis