Marketing Operations Associate

RVO Health•Charlotte, NC

19d•$61,100 - $70,000•Hybrid

About The Position

RVO Health is seeking a Marketing Operations Associate to serve as the lead facilitator in the successful delivery of projects for our Creative and Marketing teams. Reporting to the Associate Director of Marketing Operations, this person will collaborate across internal teams, as well as interfacing on their behalf with internal departments to ensure that creative and marketing processes, workflows and team culture are all working together cohesively in support of the user and business goals. The successful candidate will be a highly-organized project manager who thrives in a fast-paced, dynamic environment and excels in proactive communication. They must be a self-starter who has a love for implementing processes, executing on guidelines and has the ability to bring clarity and simplicity to complex situations and projects. This role will work very closely with the Creative, Marketing and Editorial teams on Healthline Media, Healthgrades, Optum Now, and more. To prioritize togetherness, culture, and accountability, RVO Health operates on an in-office work schedule. We expect employees to work from our South Charlotte office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish. 1101 Red Ventures Dr Fort Mill, SC 29707

Requirements

1+ years of experience at a major media company, agency, or equivalent in an operations or project management role
A track record of success in managing the delivery of consumer-facing, quality projects in fast-paced environments
Exceptional communication, presentation, and organizational skills
A candidate that excels in planning, scheduling, project communication, issue resolution, change management, and risk management
Understanding of project management tools, softwares and process and how to implement them
Be a motivated self-starter who is also a team player with great cross-group collaboration skills
Ability to manage timelines, deadlines and prioritize accordingly with exceptional time management skills
Detail-oriented, yet able to look at a wide array of choices and identify what truly matters
A strong understanding of the media landscape and major trends in the industry
Passion for health and wellness and an interest helping others live stronger, healthier lives

Responsibilities

Lead and own the day-to-day project operations, planning, execution, auditing status of all assignments, provide status updates, and field feedback
Collaborate with cross functional teams to ensure proper alignment and expectations of creative resources for all current and upcoming projects
Support in developing systems and processes to enable creative and marketing teams to work efficiently and seamlessly to ensure on-time delivery of work
Intake new requests and track current requests and while maintaining comprehensive project documentation in project management software
Coordinate meetings with stakeholders related to project execution and provide updates to leadership, including next steps, assigning tasks and securing follow up meetings
Own all project communication and timing from initiation, planning, execution, monitoring, and close of the project
Develop detailed project plans that track project progress against goals, objectives and timelines, actively ensuring flawless execution of the work
Ensure impromptu requests are accounted for and on track
Audit status of all assignments in the project management platform
Perform risk management to minimize project bottlenecks and roadblocks

Benefits

Access to a Free Udemy for Business subscription—thousands of hours of learning content on hundreds of different subjects at your fingertips
Health Insurance Coverage (medical, dental, and vision)
Life Insurance
Short and Long-Term Disability Insurance
Flexible Spending Accounts
Paid Time Off
Holiday Pay
401(k) with match
Employee Assistance Program
Paid Parental Bonding Benefit Program
Pharmacy Benefits
Income Protection Plans
Pet Services Plans
Mental Health Support
Wellness Coaching
HSA- Health Savings Account
Commuter Benefits
Gym & Fitness Center Discount Program