Marketing Operations Associate (Remote)

Ezcater•Boston, MA

55d•Remote

About The Position

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. We're looking for a highly motivated, detail-oriented Marketing Operations Associate with a passion for marketing and/or marketing operations—someone who enjoys problem solving, communicates clearly, and loves a good process. As a member of the Marketing Operations team at ezCater, you will get the opportunity to learn the ins and outs of our marketing technology stack that includes - but is not limited to - Hubspot, Iterable, Salesforce and Wordpress. You will learn how to build effective marketing campaigns, use data to create hyper-personalized experiences for our users and develop impactful, lightweight processes for our stakeholders. Sounds interesting? Then we'd love to speak with you.

Requirements

At least 1 year of professional experience, preferably in marketing operations, marketing automation, or a similar role.
A strong desire to learn, especially things that are technical in nature.
An incredible eye for detail and a love of process and organization.
Experience with using data to make informed decisions; strong analytical skills with the ability to interpret data and generate insights.
Have used a CRM, marketing automation, or email sending program before. Platforms can include, but not limited to, Hubspot, Marketo, Mailchimp, Constant Contact, ActiveCampaign, Braze or Salesforce.
A desire to problem solve, both solo and collaboratively, and find opportunities to improve existing projects and workflows.

Responsibilities

Come in ready to learn. You will become well versed on ezCater's marketing technology (marketing automation, journey orchestration, CRM, Adtech, Data Warehouse, project management/collaboration, CMS, etc.) and develop skills essential for the role in a marketing operations team.
You'll produce and send personalized marketing communications out of multiple marketing automation tools that drive business outcomes for all of ezCater's products.
You'll be a contributor in Email, SMS and Product marketing and help the marketing team establish best practices and processes across these channels.
You'll become a platform manager. It will be your job, along with the rest of Marketing Ops, to ensure our Marketers have the right templates, audience segments, training guides and resources to efficiently get marketing communications out the door.
You'll support the Marketing Operations team in maintaining an organized and clean marketing process in our various tools, identifying opportunities for improvement, writing and updating process documentation and assisting in day-to-day operations work.
Conduct quality checks on marketing materials, ensuring they adhere to brand guidelines and are free of errors before distribution.
Collaborate, assist, and support growth stakeholders with achieving their marketing campaign goals and cross‑functional initiatives.

Benefits

Market competitive salary
stock options that you'll help make worth a lot
12 paid holidays
flexible PTO
401K with ezCater match
health/dental/FSA
long-term disability insurance
mental health and family planning resources
remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
a tremendous amount of responsibility and autonomy
wicked awesome co-workers
Relish (and many more goodies) when you're in our office
knowing that you helped transform the food for work space