We're a growing team, and as we scale, so does our need to expand our marketing operations team. You'll be joining a people-focused company, and as Marketing Operations Director, you will lead and optimize our marketing infrastructure, analytics, and processes. This role is pivotal in ensuring that our SaaS marketing engine runs efficiently, scales effectively, and delivers measurable impact on revenue growth. THE OPPORTUNITY Strategy & Leadership - Business Partner to Chief Marketing Officer and SVP Finance & Operations: Define and execute the marketing operations roadmap aligned with company growth objectives. Partner with senior marketing and sales leaders to ensure operational excellence across demand generation, customer lifecycle, and retention programs. Systems & Technology - Own the Technology Stack for Marketing (own the marketing tech stack (CRM, marketing automation, analytics, attribution tools): Evaluate, implement, and integrate new technologies to improve efficiency and scalability. Data & Analytics, Ability to create an AI set of solutions to provide knowledge in our business from dollars spent to revenue growth. Establish KPIs and dashboards to measure marketing performance, pipeline contribution, and ROI. Drive data governance, ensuring accuracy and consistency across platforms. Streamline campaign execution: Design repeatable campaign processes Build templates, workflows, and automations to scale execution Process Optimization: Streamline lead management, campaign execution, and reporting workflows. Develop best practices for campaign planning, execution, and measurement. Revenue Alignment: Collaborate with Sales Operations to ensure seamless lead handoff and pipeline visibility. Lead Management & Routing Maintain lead scoring & qualification frameworks with hands-on keyboard knowledge to build and modify lead scoring and flows Stay aligned with Sales in terms of MQL definition, routing logic, and SLAs Ensure clear pipeline with Sales Process MQLs from non-digital sources and investigate anomalies Support revenue forecasting and attribution modeling for marketing-driven growth
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Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
251-500 employees