Marketing Operations Associate - Campaign & Content
About The Position
Fanatics is building a leading global digital sports platform. The Fanatics App is positioned as the front door to fandom, aiming to connect with sports fans across their digital journey and create a sense of community and shared passion. The Fanatics App team seeks an operations associate to support campaign execution and analytical insights across FES digital product surfaces. This role is designed for a detail-oriented problem solver with a strong operational mindset. You will be responsible for operationalizing campaigns, maintaining content/promotional accuracy, and producing insights that inform decision-making across Marketing, CRM, and Product. This role blends hands-on execution with continuous process improvement and reporting rigor.
Requirements
- 1–3 years of experience in operations, analytics, marketing operations, or a related role.
- Strong analytical mindset with experience working in data-driven environments.
- Familiarity with the sports calendar and landscape.
- Highly detail-oriented with experience owning workstreams.
- Curious, fast learner with a willingness to dive deep into new systems and operational models.
- Collaborative, empathetic team player comfortable working cross-functionally.
- Bachelor’s degree in Business, Marketing, Analytics, Sports, or related field.
- Willingness to work flexible hours including occasional evenings or weekends as needed.
Responsibilities
- Support the creation, execution, and monitoring of marketing and promotional campaigns across the Fanatics App for ecosystem marketing.
- Collaborate with Marketing, CRM, Commercial, Product, Legal, and Customer Service to ensure campaigns are operationalized correctly end to end.
- Assist in briefing and QA’ing creative assets tied to campaigns.
- Troubleshoot operational issues and support launch adjustments to protect the customer experience.
- Identify opportunities to streamline workflows and improve operational processes across Marketing, CRM, Product, and Support.
- Recommend data-driven improvements to structure, execution, and measurement.
- Champion the end-to-end customer experience through operational excellence.
Benefits
- Full-time employment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
