Marketing & Operations Assistant

TrolleyVancouver, WA
3dRemote

About The Position

Were looking for a sharp, highly organized, and culturally fluent team member to support our Project Manager / Head of Production and Social Content Strategist, strengthening the Production teams operational backbone by maintaining operational order, coordinating details, and helping creative ideas turn into reliable, on-time execution across content, campaigns, and projects. This hybrid role blends Social Media Coordination, Marketing Assistance, and Production Operations to support content execution, campaign coordination, internal workflows, and system accuracy. You'll work across content calendars, editorial and publishing support, brand alignment, and cross-team communication, ensuring everything runs smoothly, on brand, and on time. You are both creative and highly structured: someone who can support editorial processes while maintaining clean systems, clear follow-ups, and strong attention to detail. You understand how social media and content ecosystems support brand and podcast visibility. You're fluent in trends and digital culture, comfortable using AI tools to improve speed and clarity, and able to adapt quickly across multiple clients, platforms, and formats. This is an execution-first, operations-focused role. The Marketing & Operations Assistant does not define strategy or lead projects, but operates within clearly defined systems and content strategies, ensuring plans are executed consistently, accurately, and without friction. If you naturally blend creativity with structure; understanding both what makes content resonate and what makes systems function smoothly, this role is for you.

Requirements

  • 2–3+ years of experience in social media coordination, content marketing, or operations.
  • Proficiency with tools such as ClickUp, Metricool, Canva, Slack, and Google Drive.
  • Strong knowledge of Instagram, TikTok, LinkedIn, YouTube, and emerging platforms.
  • Familiarity with AI tools (ChatGPT, Perplexity, Wispr) to streamline workflows.
  • Strong understanding of social trends, hooks, hashtags, and caption best practices.
  • Excellent organizational and time-management skills.
  • Analytical mindset to track KPIs and surface insights.

Nice To Haves

  • Experience working with personal brands, creators, or podcast-driven formats is a plus.
  • Background in a creative agency, media, Marketing or influencer marketing environment.
  • Experience repurposing content for multi-format storytelling (video, podcast, carousel).
  • Zapier knowledge is a plus
  • Fluent in Spanish is a plus

Responsibilities

  • Content Supervision & Publishing
  • Platform Management & Scheduling
  • Project & Operations Coordination
  • Podcast and Campaign Production Support
  • Performance Tracking & Optimization
  • Collaboration & Workflow Management

Benefits

  • Work from anywhere
  • Flexible schedule and time off — no micromanaging
  • Direct collaboration with the Founder
  • Access to top-tier AI tools (Perplexity, ChatGPT, ClickUp Brain and more)
  • Clear path for long term career growth
  • A supportive company culture grounded in ownership and prioritizing progress over perfection
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