Marketing Operations Analyst, Revenue Operations

Stream•Boulder, CO

2d•$100,000 - $115,000•Hybrid

About The Position

We're looking for a Marketing Operations Analyst to join Stream on our mission of elevating the quality of apps for billions of users globally. You'll own the lead-management, outreach and marketing technology setup that Marketing, SDRs and Sales rely on every day. This is a full-time, hybrid role based in our Boulder office, with 3 days a week in the office. You'll own Stream's marketing technology and lead-management setup end to end. In practice that means every inbound lead routes to the right person, SDRs follow up within SLA, marketing automation and outreach tooling run reliably, and funnel data is accurate enough that people trust the dashboards instead of arguing about them. You'll work with Marketing, Sales Development, Sales, Customer Success and Data Engineering, plus our automation, outreach, enrichment and deliverability vendors. You report to the VP of Revenue Operations. The bar is simple: when something breaks, you know before Marketing or the SDR team tells you.

Requirements

3+ years in marketing operations, revenue operations or platform management at a B2B SaaS company
Hands-on Salesforce experience, including campaigns, leads, routing and basic admin
Experience owning a marketing automation platform: workflows, campaigns, segmentation and lead scoring or grading
Experience designing lead routing and the lead lifecycle, including SLA tracking
Experience using AI tools to analyze data and turn it into clear actions
Strong attention to detail, and a record of catching data and routing problems before stakeholders do
Clear communication, and the confidence to set and enforce best practices across Marketing, SDR and Sales

Nice To Haves

Salesforce Marketing Cloud, and migrating between marketing automation platforms
Outreach and sales engagement tooling, including deliverability and domain reputation
BigQuery and Looker, or comparable warehouse and BI tools
Building automated health checks for marketing data flows instead of manual spot checks
Full-funnel SaaS operations across Marketing, Sales and Customer Success
Marketing attribution
Automating repetitive marketing operations work, including with AI tools
Startup experience
Experience with lead routing tools like Default

Responsibilities

Own lead routing: design and run the lead lifecycle end to end, with SLA tracking, so no inbound lead is lost, misrouted or left untouched.
Run marketing automation and outreach: campaign operations, list management, data plumbing and email deliverability, plus helping SDRs get the most out of outbound tools like Nooks.
Build monitoring: set up checks on routing, follow-up, outreach and marketing data flows, so failures and slowdowns show up here first.
Keep the data trusted: maintain accurate marketing and funnel data, and core dashboards that work for both daily operations and analysis.
Govern Salesforce: manage marketing objects, fields, permissions and integrations with good security hygiene.
Automate the friction: simplify and automate lead-management and marketing operations workflows instead of absorbing recurring manual work.
Bring solutions: flag risks, gaps and recommendations to Marketing and Revenue Operations early, with a proposed fix attached.

Benefits

Company equity
19 days paid time off (24 days after two years), plus 10 paid holidays
401(k) with a 4% company match
Free health insurance for the employee and partial coverage for dependents (80% contribution coverage for health and 100% for dental and vision)
An RTD pass and a free parking pass on Pearl Street
$150 toward a US ExpressToll pass if you live 15 miles or more from the office
$70 a month toward a gym membership
Catered lunches
A MacBook Pro
$500 a year for personal development