SERVPRO Marketing Manager

Corneke Holdings•Union, MO

13d

About The Position

SERVPRO Team CHG is looking for an experienced, strategic Marketing Manager to lead our sales and marketing efforts across our grossing organization. This role is responsible for helping to develop and execute marketing strategies, leading a high-performing marketing team, expanding business relationships, and driving revenue growth while ensuring exceptional customer experience. If you are a results-driven leader who enjoys coaching others, building strong community partnerships, and developing innovative marketing initiatives, we’d love to meet you.

Requirements

Bachelor’s degree in business, Marketing, Finance, or another related field.
Minimum of 5 years of leadership experience in sales, marketing, or business development.
Proven success leading teams and achieving revenue growth.
Strong budgeting, planning, and organizational skills.
Excellent analytical, communication, and decision-making abilities.
Proficiency with Microsoft Office and Salesforce.
Valid driver’s license with an acceptable driving record.
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Ability to successfully complete a background check subject to applicable law

Nice To Haves

Strategic and goal oriented.
Passionate about coaching and developing others.
Highly organized with exceptional time management skills.
Comfortable networking and building long-term business relationships.
Data-driven and able to make informed business decisions.
An excellent communicator with strong presentation skills.
Customer focused with outstanding conflict resolution abilities.

Responsibilities

Help develop and execute the annual marketing strategy to achieve revenue and growth goals.
Lead, coach, and develop a team of Marketing Representatives.
Establish sales, activity, and revenue goals while monitoring team performance.
Build and strengthen relationships with insurance agents, property managers, commercial businesses, municipalities, and other Centers of Influence.
Plan and oversee Lunch & Learns, Continuing Education classes, networking events, and community outreach initiatives.
Monitor customer satisfaction and resolve escalated customer concerns quickly and professionally.
Analyze marketing performance and adjust strategies to maximize market shares and business growth.
Manage the marketing budget and approve departmental expenses.
Assist in recruiting, hiring, and training of marketing team members.
Oversee CRM management, customer databases, marketing materials, and website content.
Collaborate with Operations leadership to ensure exceptional customer experiences from first contact through project completion.
Foster a culture of accountability, teamwork, and continuous improvement.