Marketing Intern (Arlington Transit)

Arlington County VA•Arlington, VA

4h•Hybrid

About The Position

This is a one-year, full-time, paid Internship Program. Arlington Transit within the Department of Environmental Services (DES) seeks a motivated Marketing Intern to support public-facing transit initiatives and campaigns. This internship offers hands-on experience working with an embedded marketing contractor team to promote Arlington Transit (ART), Specialized Transit for Arlington Residents (STAR), and Arlington Microtransit (MICRO) services, rider programs, capital projects, and service updates. The intern will assist with content development, coordination, and campaign support across digital, print, and in-person channels while learning how public agencies partner with contractors to deliver effective, customer-focused communications.

Requirements

Recent, 2025 and/or 2026 college graduates earning either a Bachelor’s or a Master’s degree in the area of consideration prior to the start date of the Cohort Program (Sept. 2026).
No professional-level work experience (less than one year) in the internship field.
Currently enrolled student in a Master’s degree program related to the internship, but must not have significant professional-level work experience in the internship area and must be available to work during designated hours.
Marketing, Communications, Journalism, Public Administration, Urban Studies, Business, or related discipline.
Background Check: A pre-employment criminal records check will be conducted. It will include checks of the following: criminal record, driving record, education, professional licensure, and credit history.
Driver's License: Applicant must possess, or obtain by time of appointment, a valid driver’s license, and must provide or authorize Arlington County to obtain a copy of official driving record.
A complete application includes a letter of interest.
A complete application includes a resume.
Please complete each section of the application including the supplemental questions.
Your responses to the supplemental questions are required because they provide us with specific information necessary to evaluate your qualifications for this position.
These responses are considered part of the selection process.

Nice To Haves

G.P.A. of 3.0 or above is preferred and applicants may be asked to provide certified official transcripts.
Creating or supporting marketing, communications, or outreach materials.
Supporting the development and execution of marketing campaigns across paid, earned, and owned media.
Supporting campaign coordination, project tracking, or communications workflows.
Social media, basic analytics, or content management systems.

Responsibilities

Supporting marketing efforts for Arlington Transit by assisting with content development, coordination, and deployment across multiple communication channels.
Assisting contractors and County staff with developing rider-facing materials, including digital content, presentations, surveys, outreach materials, and transit communications.
Coordinating and tracking marketing campaigns, timelines, and deliverables to ensure materials are organized, current, and completed on schedule.
Supporting updates to webpages, newsletters, email communications, and social media content related to transit services and programs.
Assisting with rider outreach and community engagement activities, including special events, pop-ups, promotions, and public engagement initiatives, and helping summarize feedback and engagement metrics.
Maintaining branding standards and guidelines, organizing marketing assets and shared files, and assisting with version control and documentation management.
Conducting research on transit marketing, rider engagement strategies, and industry best practices.
Performing other duties as assigned to support Arlington Transit marketing, communications, and operational priorities.