Marketing & Digital Specialist

Virginia Zoological Society • Norfolk, VA

just now • Onsite

About The Position

The Digital & Marketing Specialist at the Virginia Zoo contributes to the success of marketing campaigns and visual collateral needs. D&M Specialists partner and support various Zoo departments to effectively communicate the mission of the Virginia Zoo to its audience.

This is a full time, non-exempt position. This position reports to the Director of Communications.

Requirements

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines with multiple projects ongoing.
• Excellent writer with strong media relations and pitching skills.
• Ability to be a self-starter, creative thinker, and team player.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Proficient with Microsoft Office Suite, Constant Contact, and WordPress and project management and collaboration tools such as Trello, Google Docs, Dropbox, and others.
• Bachelor’s Degree with degree/concentration in communications, marketing, advertising, or public relation, or equivalent experience in related field.
• Experience with print, broadcast, and online mediums, including social and mobile media channels.
• Ability to maintain a professional appearance and manner.
• Ability to work in a team environment or alone for extended periods of time.
• Able to work indoors and outdoors in all weather conditions.

Nice To Haves

• Experience working at a PR/Marketing firm and/or tourism or animal-related organization preferred.
• Experience with creative tools such as Adobe Creative Suite, Canva, and CapCut preferred.

Responsibilities

• Write press releases as instructed by the Director of Communication.
• Outreach to media outlets, organizations, associations, and interest groups to obtain media highlights for Virginia Zoo.
• Assist in identifying community partners for photo shoots, editorials, and promotional work.
• Scan monthly zoo and aquarium publications for Virginia Zoo mentions for Marketing updates.
• Respond to incoming media related inquires.
• Act as representative and spokesperson in various media channels as assigned by the Director of Communications.
• Monitor and update Zoo content on the website to include all areas of the Zoo (including education, events, programs, animal information and horticulture).
• Assist in maintaining all Zoo social media accounts.
• Assist with editing and maintaining editorial calendars, media databases and community calendars.
• Research and write blog posts for all Zoo departments.
• Manage and create email newsletters and promotions
• Manage Zoo’s general email account.
• Write promotional copy for collateral including, but not limited to brochures, flyers, and ads, to be approved by the Director of Communication.
• Help create and write content for quarterly member newsletter, covering Zoo news and important industry topics.
• Help generate creative ideas to raise brand awareness.
• Distribute marketing collateral, which may include informational flyers, brochures, and business cards.
• Creation of media collateral.
• Assist with planning/working of events as necessary. (Including but limited to weekends and evenings)
• Assist Director of Communication in office tasks such as mailings, billings, etc.
• Execute photography and videography needs on grounds and during events during regular operating hours, as well as occasional evenings and weekends as needed.
• Assist with managing the Virginia Zoo’s media file database.
• Any additional duties as assigned.

Benefits

• Positive, fun atmosphere.
• 15 Paid holidays
• Generous amount of PTO
• Comprehensive health, dental, vision, disability, life insurance, and retirement plan are offered following a 60-day probationary period.
• Free Zoo membership.
• Discounts in the gift shop and restaurants.
• Free Behind-The-Scenes tour.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees