Marketing Coordinator

loanDepot•Irvine, CA

14d•Onsite

About The Position

Responsible for coordinating and executing sales and marketing messaging and assisting with Sales team and management marketing requests, questions and general support. Ensures the performance of all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates.

Requirements

Bachelor’s Degree in public relations, communications, marketing, or equivalent preferred, or minimum of one (1) + years’ experience working in a similar field.
Experience in the Mortgage industry preferred

Responsibilities

Provides outstanding customer service through phone, email, video conferencing (e.g., Microsoft Teams), and face-to-face engagements, ensuring a consistent and positive experience across all touchpoints.
Provides administrative support in company-supported programs, database management and helps prepare and develop marketing collateral.
Responds promptly to client requests, maintaining service level standards and ensuring swift, effective resolutions.
Acts as liaison between client and design team for the creation and project management of marketing materials such as: brochures, pamphlets, internet marketing solutions and emails.
Partners with loan officers to assist with their marketing needs.
Assist with social media content updates, posting schedules, and day-to-day channel management
Develops and executes communications and marketing initiatives.
Prepares marketing metrics for analytical reporting.
Supports onboarding efforts for new hires related to marketing support and set up.
Supports digital marketing initiatives set forth by company.
Participates in special projects as needed.
Performs other duties and projects as assigned.