Marketing Concierge
About The Position
In person marketing with prospective and/or current owners within our resorts. Schedules guests to meet with a representative for a presentation. Serve as a positive and professional brand ambassador for Travel + Leisure Co. Partner with the resort staff to receive arrival sheets of guests checking in. Greet, present, and incentivize prospective customers to attend a sales-preview tour. Screen and qualify potential customers based on company guidelines. Make sales-tour reservations and collect required deposits. Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually.
Requirements
- High School Diploma or equivalent is required.
- Clear and concise written and verbal communication skills.
- Ability to work in a team environment within a shared space.
- Proficient in MS Excel, MS Word, general computer skills and smart devices.
- Must maintain production standards.
Nice To Haves
- Sales and/or marketing experience is preferred, not required.
- 1 to 3 years of sales and/or marketing experience is preferred, not required.
- Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
Responsibilities
- Serve as a positive and professional brand ambassador for Travel + Leisure Co.
- Partner with the resort staff to receive arrival sheets of guests checking in
- Greet, present, and incentivize prospective customers to attend a sales-preview tour
- Screen and qualify potential customers based on company guidelines
- Make sales-tour reservations and collect required deposits
- Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually.
Benefits
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
