Marketing & Communications Writer

Toole Design • Pittsburgh, PA

18h • Hybrid

About The Position

At Toole Design, we're leading the way in creating safer, more connected communities through sustainable, multimodal transportation design. We're looking for a Marketing and Communications Writer to join our Pittsburgh, PA team-someone who loves finding the right words, whether that's telling our story or helping communities understand the projects that will shape their streets. We are an employee-owned, purpose-driven team of technical experts and operations professionals who believe streets and public spaces should work for everyone. At Toole Design, you'll work alongside thought leaders and industry experts who are committed to mentoring and helping you grow your expertise.

Requirements

• A bachelor's degree in marketing, communications, English, journalism, or similar relevant experience in lieu of a degree
• 4+ years of hands-on experience writing and editing public-facing content
• Experience working within a defined brand and style
• Familiarity with digital marketing tools including email platforms (Mailchimp), social media schedulers (Agorapulse, Meta Business Suite), website platforms (Squarespace, Wordpress), analytics (Google Analytics), and CRM systems.
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint)
• Excellent attention to detail and ability to multi-task
• A collaborative approach to generating strategies and developing creative solutions

Responsibilities

• Write across a variety of formats, from newsletters and webpages to video scripts and social media.
• Plan and produce content that shows who we are and what we do.
• Shape communications strategy and turn technical ideas into clear, engaging writing for public audiences and decision-makers on transportation projects across the country.
• Ensure every piece is clear, polished, and on message.

Benefits

• A collaborative, inclusive culture that supports your growth and advancement
• Hybrid schedule with in-office team days (Tuesday–Thursday)
• 8 paid holidays
• At least 16 days of PTO accrued annually
• Competitive salary
• Excellent benefits
• Transportation perks
• Projects that truly improve lives through safe, inclusive design rooted in ethics, empathy, and equity
• Employee-ownership, so we all share in the success we build together

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level