Marketing & Communications Project Manager

Guardian Life Insurance • New York, NY

6d • Hybrid

About The Position

The Creative Project Manager plays a critical role within our in-house creative agency, leading the execution of creative projects across multiple channels and stakeholders. This role partners closely with Creative Account Leads on complex, high-visibility initiatives and independently manages tactical projects from start to finish. This is not a task-tracking role. The Creative Project Manager is expected to understand the business context behind the work, proactively manage risk, and lead cross-functional execution across channels including paid and organic social, email, landing pages, video, print, and digital experiences. This role requires experience coordinating creative delivery within paid media environments and an understanding of how creative, media, and channel execution work together.

Requirements

• 8+ years of experience in creative project management in an in house or external creative agency
• Proven experience managing creative work across multiple channels, including paid and organic social, email, digital, video, and print.
• Experience supporting creative execution within paid media campaigns, including working with media teams and managing creative handoffs.
• Strong organizational and communication skills with the ability to lead projects independently.
• Ability to balance structure with flexibility in a fast-paced, evolving environment.
• Comfort partnering with account, strategy, creative, and media teams.
• Proactive, solutions-oriented mindset with a strong sense of ownership.

Nice To Haves

• Experience in financial services, insurance, healthcare, or other regulated industries is a plus.

Responsibilities

• Lead project execution
• Own end-to-end execution of creative projects, from kickoff through delivery.
• Develop and manage project plans, timelines, milestones, dependencies, and approvals.
• Lead weekly status meetings, drive decisions, and ensure accountability across teams.
• Proactively identify risks, troubleshoot issues, and adjust plans to keep work moving forward.
• Lead project close-out activities, including retrospectives, to capture learnings and inform future work.
• Partner on strategic work
• Partner closely with Creative Account Leads on larger, strategic initiatives, supporting planning, coordination, and execution.
• Translate creative briefs and strategic direction into clear, actionable execution plans.
• Provide clear visibility into project status, risks, and tradeoffs to support informed decision-making.
• Independently Manage Tactical Projects
• Lead execution of tactical and execution-focused projects where a Creative Account Lead is not assigned.
• Apply sound judgment and a working understanding of business objectives to guide day-to-day decisions.
• Ensure work remains aligned to goals, messaging, and channel requirements, escalating when needed.
• Cross-Channel & Cross-Functional Coordination
• Coordinate execution across creative, content, digital, social, email, production, media, and external partners.
• Partner with paid media teams and vendors to manage creative delivery timelines, specifications, approvals, and handoffs for paid channels.
• Create and maintain campaign and project working spaces (e.g., Mural boards or similar tools) to support planning, alignment, and collaboration.
• Ensure deliverables across channels are aligned, sequenced appropriately, and ready for launch.
• Project Health & Continuous Improvement
• Monitor project health across scope, timing, resourcing, and risk.
• Conduct regular project health checks and proactively address issues before they escalate.
• Use insights from retrospectives to improve planning, execution, and team effectiveness over time.

Benefits

• At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.
• Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
• As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
• Explore our company benefits at www.guardianlife.com/careers/corporate/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed