Marketing Communications Operations Assistant

Werfen•Bedford, MA
•$65,000 - $85,000

About The Position

The Communications Operations Assistant provides critical support to Werfen’s Worldwide Marketing Communications team, balancing event planning with operational administration. The role coordinates logistics for global congresses, tradeshows, and meetings while managing purchase orders, SAP change orders, invoice tracking, vendor coordination, and MLR trafficking. Working with internal stakeholders, agencies, and vendors, the assistant helps ensure successful event delivery and efficient day-to-day operations. The position requires strong organization, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Domestic travel is expected no more than 5% of the time.

Requirements

  • Bachelor’s degree minimum.
  • 0–2 years of experience in event planning, project coordination, marketing operations, administrative support, or a related field.
  • Strong organizational, communication, and multitasking skills, with exceptional attention to detail.
  • Desire to grow a career within Marketing Communications.
  • Available to travel domestically no more than 5% of the time.

Nice To Haves

  • Experience supporting tradeshows, conferences, meetings, or event logistics.
  • Experience with procurement processes, including purchase orders, invoices, budgets, and vendor management.
  • Familiarity with MLR, SAP, or other project management and workflow tools.
  • Experience in healthcare, medical device, diagnostics, or life sciences industries.

Responsibilities

  • Support planning and execution of global congresses, tradeshows, webinars, workshops, and internal meetings.
  • Coordinate event logistics, including registrations, attendee communications, travel arrangements, room blocks, shipping, and onsite materials.
  • Work with vendors, exhibit partners, agencies, and internal stakeholders to support successful event delivery.
  • Manage exhibit logistics, including booth requirements, badges, signage, lead retrieval, and promotional materials.
  • Coordinate event-related assets and materials across teams and vendors.
  • Assist with post-event reporting, budget reconciliation, and vendor follow-up.
  • Process and track purchase orders, invoices, contracts, and vendor payments.
  • Support budget tracking, documentation, and financial reporting activities.
  • Manage project intake and workflow processes through formal MLR approval, ensure reviewer changes are enacted, and route requests appropriately.
  • Monitor project status, approvals, timelines, and resource assignments within the MLR platform.
  • Coordinate stakeholder communications and follow-up, and provide administrative support for promotional materials and campaigns.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with employer match
  • Paid vacation
  • Paid sick leave
  • Performance-based bonus eligibility for management and select professional roles
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