About The Position

This is an individual contributor role with significant cross-functional influence. The ideal candidate combines excellent verbal and written communication skills with the ability to distill complex information into engaging, audience-appropriate messages.

Requirements

  • Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field.
  • 5+ years of experience in communications, PR, or marketing communications.
  • Exceptional writing, editing, and verbal communication skills.
  • Proven ability to translate complex information into clear, compelling narratives.
  • Experience managing press releases, media relationships, and award submissions.
  • Strong organizational skills and the ability to manage multiple priorities simultaneously.
  • Self-starter with a hands-on approach — comfortable planning, executing, and refining communications independently.
  • Experience deploying email communication via HubSpot: creating email templates, managing lists, tracking communication campaigns and reporting.

Responsibilities

  • Develop and execute comprehensive communication plans to support company goals, product launches, and key initiatives.
  • Ensure all messaging aligns with brand tone, company values, and business priorities.
  • Partner closely with leadership, Product Marketing, and Client Success teams to ensure internal and external audiences are informed, inspired, and aligned.
  • Lead all PR efforts including drafting, finalizing, and distributing press releases.
  • Develop and maintain media lists, manage outreach, and pitch stories to journalists and industry publications.
  • Build strong relationships with media, influencers, and industry partners to elevate brand visibility.
  • Manage submissions for industry awards and speaking opportunities.
  • Plan and execute internal communications strategies that foster transparency, alignment, and engagement across teams.
  • Draft company-wide announcements, leadership updates, and execute or support internal newsletters.
  • Support internal events and initiatives with clear, compelling communications.
  • Support client-facing messaging across campaigns, announcements, product migration plans, price increases and brand moments.
  • Collaborate with Customer Success to ensure consistent and professional communication with clients and partners.
  • Contribute to external channels including social media, blogs, and email communications.
  • Be the point person for crisis communication execution, supported by the CMO.
  • Review, edit, and proofread all marketing and corporate communications to ensure quality, accuracy, and consistency.
  • Serve as a trusted editorial advisor to the Marketing, Product Marketing, and Customer Success teams.
  • Uphold high standards for grammar, style, and clarity across all materials.
  • Ensure all communications and campaigns comply with applicable regulations including CASL, CAN-SPAM, and GDPR.

Benefits

  • Medical/Dental/Vision
  • Paid Time Off
  • Holiday Pay-11 days
  • Breavement-3 days
  • Get paid on your birthday
  • STD/LTD-company paid
  • Supplemental Life, Critical Illness, Accident
  • PerkSpot
  • Employee Assistance Program
  • Wellbeing Program
  • Discounted Pet Insurance
  • Office Lunch
  • Employee Engagement Programs
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