Marketing Communications Manager

Mr. Plumber Indiana•Indianapolis, IN

3d•$85,000•Onsite

About The Position

Marketing Communications Manager MAX Service Group | Midwest (Onsite) Build Brands. Drive Growth. Own the Message. Most marketing roles ask you to execute. This one asks you to lead. At MAX Service Group, we’re not just another home services company—we’re one of the fastest-growing platforms in the Midwest, operating powerhouse brands like Williams Comfort Air, Mr. Plumber, Jarboe’s, Thomas & Galbraith, and Buckeye Heating & Cooling. We’re looking for a Marketing Communications Manager who can take ownership of how our brands show up in the market—someone who can blend strategy, storytelling, and data to drive real business impact.

Requirements

Bachelor’s degree in Communications, Marketing, or a related field preferred or equivalent working experience.
2+ years of relevant communications / marketing experience, ideally within a home services or HVAC organization.
Proven experience designing and executing marketing or communications strategies/campaigns.
Experience directing design of and publishing our print and digital content aligned with brand standards.
Proficiency using these platforms: LinkedIn, Instagram, Facebook
Experience interpreting analytics and employing metrics to tell a story/inform decision.

Responsibilities

Oversees strategic marketing communications plans across 5x MAX Service Group brands in Ohio, Indiana and Kentucky
Collaborates with program teams to develop and execute communications strategies that amplify offers and messages, engage stakeholders and employ creative, multi-media tactics
Develops and executes comprehensive content plans across print, email and social media platforms. Crafts engaging content, maintains brand consistency and constantly evaluates ROI
Owner of company Brand Ambassador social media program
Develop communications strategy delivering the right message to the right client at the right time using tactics such as social media, email, SMS, Direct Mail, etc.
Manage and grow our social media presence to engage existing and potential clients across multiple platforms (Facebook, IG, etc.)
Develop brands social media strategy, campaigns + marketing content plans
Monitoring and interacting with clients and community organizations via the company social media accounts
Analyzing the company’s social media strategy and identifying strategic weaknesses and making recommendations for improvements
Researching and implementing social media trends
Setting key performance indicators (KPIs) for social media campaigns
Excellent writing skills
Ability to operate at a strategic level, coupled with the willingness to do whatever it takes to execute in the day-to-day
Exceptional organizational and project management skills.
Optimize, own, and manage our communications calendar, working collaboratively with our team to plan and publish content regularly
Support communications by managing cross-enterprise projects such as surveys, customer case studies, customer and brand videos, building themes/narratives/storyboards, etc.
Work cross-functionally and collaboratively with our in-house Videographer, Graphic Designer, Digital Market, Media Buyer and SEO managers

Benefits

Industry Leading Total Compensation Plans $85,000.00+ based on experience
Medical, Dental and Vision Insurance
Company Matched Health Savings Account and 401k Retirement Account
FREE Long-Term Disability Insurance, Employee + Family Life Insurance, Wellness Program and Employee Assistance Program (Mental Health)
Voluntary Short-Term Disability Insurance, Accident Insurance and Critical Illness Insurance
Six (6) Paid Company Holidays
One (1) Paid Community Service Day
Company Paid Personal Time Off
Company Paid Other Time Off (Bereavement & Jury Duty)
Employee Discount
Friends & Family Discount
A place you LOVE to come to work each day and so much more!