Marketing Communications Lead

OSL Retail Services Inc • Mississauga, ON

13d • CA$60,000 - CA$73,000 • Onsite

About The Position

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.

The Opportunity:
Reporting to the Director, Marketing, as the Marketing Communications Lead you will manage internal communications, sales incentive programs, and employee engagement initiatives across Canada. You will be collaborating with internal departments overseeing projects from inception to execution, drafting communications, and working to ensure the business goals are achieved.

Requirements

• 3+ years of experience in internal communications, marketing, enablement, or related fields.
• Strong content development skills.
• Excellent communication, writing and interpersonal skills, with the ability to engage and build relationships with diverse audiences
• Highly organized with a process mindset and strong project management skills.
• Advanced skills in Excel
• Ability to work independently and collaboratively in a fast-paced environment
• This position requires successful completion of a criminal background check.

Nice To Haves

• Bilingual in English and French (written and verbal) is an asset
• BS in Business, Mathematics, Economics, Computer Science, Information Management or Statistics an asset

Responsibilities

• Lead the planning, writing, and distribution of all field-facing communications
• Ensure messaging is aligned with business goals and consistently clear across all channels
• Own the end-to-end execution of sales incentive initiatives: from creative planning and platform configuration to communications, tracking, winner announcements, and rewards
• Manage employee engagement via the incentive platform, driving participation and recognition aligned with company values
• Oversee praise budgets, resolve platform issues, and identify opportunities to improve usability and adoption
• Create and manage internal enablement content (job aids, SharePoint updates, platform guides)
• Collaborate with cross-functional teams to improve onboarding, training materials, and knowledge-sharing processes
• Continuously refine processes to enhance efficiency and participant experience.
• Coordinate and host monthly town halls to share business updates and celebrate achievements

Benefits

• Competitive base salary: $60K-$73K plus bonus
• Generous time off: Start with 3 weeks of vacation, plus extra flex days to recharge.
• Comprehensive benefits package: Includes medical, dental, vision, health spending account, and Teladoc virtual care.
• Retirement support: Company-sponsored savings plan to help build your financial future
• Career growth: Ongoing training, development, and programs to help you advance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level