Marketing & Communications Intern - Hybrid: Remote in Boston area with 2 days in office
About The Position
As a Marketing & Communications (MarComms) Intern on our Marketing and Communications team at Upstream, USA, you will have the opportunity to gain hands-on experience and contribute to various aspects of the MarComms function. You will work closely with members of our MarComms team to support departmental operations, content marketing, branding & design, public relations, and internal communications functions. This internship offers valuable learning opportunities and exposure to the dynamic field of marketing & communications with an opportunity to gain visibility and hands on experience in the key marketing & communications functional areas listed below. Availability to commit to 40 hours per week for the duration of the internship preferable.
Requirements
- Pursuing a degree in Communications, Marketing or a related field.
- Strong communication skills, both written and verbal
- Detail-oriented with excellent organizational skills
- Ability to maintain confidentiality and handle sensitive information with discretion
- Experience with file management in Google Drive, creating and organizing documents
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides, Forms)
- Enthusiastic about learning and contributing to the MarComms function
Nice To Haves
- Experience with a website CMS (Wordpress, Wix, etc.) and/or and email marketing platform (HubSpot, MailChimp, etc) a plus.
Responsibilities
- Assist with website content updates via Wordpress CMS
- Assist Marketing operations with administration of HubSpot email marketing system, including monitoring performance of forms, and assisting with projects to improve data cleanliness and operational efficiency.
- Monitor and analyze performance metrics across social media, email campaigns and web traffic, translating raw data into concise actionable summaries for the team (primarily via HubSpot and Google Analytics).
- Extract high-impact quotes from video transcripts to identify “hooks” for target audiences
- Contribute to and organize a centralized MarComms quote database, categorizing assets by theme and audience to streamline future content creation and storytelling
- Develop first drafts of engaging content for LinkedIn ensuring all posts align with Upstream’s brand voice and engagement goals
- Create social media graphics using Canva or Adobe Creative Suite
- Support the organization’s rebrand project by migrating legacy documents into new brand templates
- Support daily news monitoring
- Assist with intranet maintenance and updates
- Support internal newsletter distribution and track engagement metrics (via Google Forms)
- Assist with the collection and analysis of survey metrics from our org-wide retreat (via Google Forms), and prepare presentations to summarize findings for leadership
- Additional duties as assigned
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What This Job Offers
Career Level
Intern
