Marketing & Communications Associate II (Single Family)

Freddie Mac•McLean, VA

2d•$65,000 - $97,000

About The Position

Freddie Mac's mission is to make home possible for more families across the country. The Strategic Operations group within the Single-Family Seller Engagement team is seeking an energetic, motivated, and curious individual to launch a communications career in financial services and the mortgage industry. This Associate II role offers a unique opportunity to support communications for both Single-Family policies and technology. The team is responsible for creating awareness and understanding for policy updates and tool enhancements, supporting the adoption of these changes, and ensuring alignment with business priorities. They deliver customized communications to help customers do business with Freddie Mac, ensure work products support a positive customer experience through clarity and transparency, build team knowledge of the Single-Family business and its mortgage solutions, and provide learning opportunities in communication planning, content development, messaging strategy, and audience segmentation. The team fosters an inclusive environment that promotes engagement, curiosity, and skill development for timely and appropriate communications execution.

Requirements

1-3 years relevant experience
Bachelors degree or equivalent experience
Proficiency with Microsoft Office Suite
Exceptional writing skills
Well-versed with communications principles and best practices
Keen attention to detail
Familiar with the use of AI, including Co Pilot
Understanding of social media for business marketing
Enthusiastic, can-do attitude

Nice To Haves

Knowledge of the primary or secondary mortgage market.
Knowledge of SharePoint
Project management
Insatiable appetite for learning
Comfortable with shifting priorities and tight deadlines
Excellent collaborator
Strong verbal communications and presentation skills
Superb networking skills to build and nurture critical relationships
Self-starting and can work with ambiguity

Responsibilities

Interact with subject matter experts and product owners for certain tools and policy topics to understand business needs and identify opportunities or challenges that can be supported with communication solutions.
Develop communications plans that will include tactics and messaging for internal and external audiences.
Write a variety of content formats including email, release notes, web copy, social media, talking points and FAQs, PowerPoint presentations.
Work with cross-functional teams and manage the timely execution of internal and external communication tactics.
Apply communications principles and concepts while utilizing Freddie Mac AI and ML-sanction applications to distill and transform complex information into consumable content.
With ample guidance, strive for optimization when developing communication solutions to support business needs.