Marketing Cloud Developer

Texas Health ResourcesArlington, TX
Remote

About The Position

Bring your passion to Texas Health so we are Better + Together. This is a remote position for a Marketing Cloud Developer. Gain a sense of accomplishment by contributing to a teamwork environment. Receive excellent mentorship, comprehensive training, and dedicated leadership resources.

Requirements

  • Bachelor's Degree Marketing, Information Technology, Computer Science, Business Admin or relevant field.
  • 4 Years Related Experience.
  • Knowledge of continuous improvement and change management
  • Excellent written and verbal communication skills
  • Passion for leveraing the dynamic, shifiting landscape of health care to drive effective marketing initiatives that engage consumers and drive business objectives.
  • Knowledge of health care industry and trends.
  • Excellent critical thinking and analytics
  • Strong interpersonal skills and the ability to successfully interact and communicate with all professional and leadership levels throughout the organization.
  • Committed to exceeding expectations in performance and leadership.
  • Results oriented and exhibits attention to detail.
  • Visionary and innovator willing to take calculated risks to improve internal and external engagement.
  • Proficiency in Microsoft Office
  • Experience with email and/or marketing automation software and integration with databases
  • Experience in Salesforce Marketing Cloud (SFMC) (previously ExactTarget)
  • Experience utilizing Journey Builder with understanding of Audience Builder configuration
  • Familiarity with Salesforce Customer Data Platform (CDP)
  • Strong planning, organizational development, critical thinking and decision-making skills
  • Familiarity with Agile principles
  • Broad understanding of Salesforce Marketing Cloud
  • A demonstrated ability to work within a team and build consensus towards a strategic direction
  • Strong understanding of technical concepts and be able to use them to execute proof of concepts and experimentation with development teams as well as product delivery and support
  • Ability to interact with Solution Architecture teams with projects using Agile
  • This person needs to be a Critical Thinker (Curiosity, Awareness, being decisive, Compassionate, Think analytically, Creative, Willingness, Compassionate and honesty)
  • Good to expertise experience in Excel and/or Good to expertise experience in Tableau
  • Exemplifies and serves as a champion for Texas Health?��s guiding principles - Mission, Vision, Values and the Texas Health Promise.

Nice To Haves

  • 2 Years Experience with Salesforce Marketing Cloud (previously Exact Target).
  • Experience in Health Care industry.

Responsibilities

  • Serve as a system support administrator for Salesforce Marketing Cloud.
  • Serve as technical expert on new project initiatives and participate in application design sessions.
  • Translate business and marketing challenges into well-designed solutions.
  • Collaborate with internal feature development teams to determine best path for Salesforce MC/CH platform implementations.
  • Work with product line strategists and other business owners to develop and design consumer journeys.
  • Seek new and innovative methods of driving business results with focus on measurement and outcomes.
  • Formulate system scope and objectives, develop detailed design specifications, and translate system function/features to programming specifications.
  • Mentor internal teams on how to best leverage SFMC platform capabilities.
  • Analyze information to recommend, and plan delivery of new journeys or modification of an existing journeys.
  • Analyze user needs and requirements to determine feasibility of design within time and cost constraints.
  • Confer with Health Cloud Admins and/or project managers to obtain information on limitations or capabilities.
  • Confer with systems analysts, engineers, and others to obtain information on project limitations and capabilities, performance requirements and interfaces.
  • Consult with customers or other departments on project status, proposals, or technical issues, such as system design or maintenance.
  • Create Templates, Emails, Data Extensions, and Triggered Send Interactions within Email Studio.
  • Prep dynamic content data files for import utilizing Microsoft Excel.
  • Design and manage Synchronized Data Objects.
  • Team up with internal and external resources to understand the project timeline and operations.
  • Work in Agile Team to meet changing needs and requirements, developing, executing and managing Agile stories within defined scope.
  • Establish and maintain high-quality relationships with all cross-functional areas within Business Services.
  • Understands client business needs, Health Cloud platform capabilities, and requirements. Resolves issues in a thorough and timely manner.
  • Troubleshoot complex problems, gap analysis and process improvement.
  • Responsible for compliance with applicable Texas Health policies and procedures.
  • Work with department, divisional management and sponsor to gain agreement for resolution on issues and risks.
  • Participate in strategic planning meetings with the key stakeholders and manage expectations in terms of support and delivery.
  • Serve as champion for the brand in deploying marketing automation approaches.
  • Work with marketing strategist and/or other business owner to identify key metrics aligned with marketing automation strategies designed to drive business results.
  • Meet deadlines while jugging multiple priorities and projects.
  • Measure and share results of marketing automation approaches, working to ensure strong ROI and successful outcomes; monitor and report KPIs.

Benefits

  • Excellent mentorship
  • Comprehensive training
  • Dedicated leadership resources
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