Marketing Business Analyst & Operations Coordinator

SafeLease•Austin, TX

3d•Hybrid

About The Position

SafeLease is a profitable insurance business that designs, underwrites, and distributes specialty coverage for commercial property owners and their tenants. We control the full stack: product design, tech, and the speed at which we move. We are a team of 70, growing over 100% annually, and we've done it without sacrificing profitability or culture. This role is for someone who wants to connect the dots across a growing company, ensuring nothing falls through the cracks, turning messy requirements into clear specs, and analyzing data to understand what's working. We're growing fast, launching new products, and running marketing across multiple brands and verticals at once, powered by a connected stack including HubSpot and Salesforce. This means a lot of moving pieces: platforms that need to talk to each other, launches that need clear requirements before they kick off, and projects that need someone keeping an eye on the whole picture.

Requirements

2-4 years of experience in business analysis, marketing operations, or a related role
Hands-on experience with HubSpot and Salesforce
A fast learner who picks up new platforms quickly and figures out how they connect to everything else
Sharp requirements-gathering and documentation skills
A knack for spotting problems in data or process and explaining them clearly to anyone, technical or not
The kind of organized that keeps multiple projects moving without anything slipping
Comfortable using AI tools (like Claude) to work faster and smarter

Responsibilities

Keep HubSpot and Salesforce connected and working together (CRM, email/campaign tools, website, and others)
Build reporting that shows the team what's converting and why
Gather and document requirements from stakeholders ahead of any launch, campaign, or project
Translate marketing's needs into clear specs when something needs to be built by engineering or another team
Dig into current processes and performance data to find what's working and where we can do better
Track all active marketing projects and launches, keep timelines visible, and catch blockers before they become deadline problems
Be the person the team trusts to know where everything stands
Be the go-to point of contact when marketing needs a technical build, and see it through to delivery