Marketing Associate

Renewal • Richmond, VA

4d • Onsite

About The Position

Renewal by Andersen of Central Virginia & Roanoke is looking for a Marketing Associate to join their team. This role requires an enthusiastic, motivated individual with strong communication, organizational, and problem-solving skills. The ideal candidate is detail-oriented, can manage multiple priorities, has a foundational understanding of marketing, and is excited to learn in a fast-paced environment. The Marketing Associate provides day-to-day support to the traditional and digital marketing departments. This role will be responsible for lead auditing, coordinating text and phone-based marketing campaigns, managing logistics and tracking for marketing programs, and assisting with other marketing projects as needed within the departments.

Requirements

• Strong attention to detail and accuracy
• Excellent communication skills across phone, email, and text
• Highly organized with experience using CRM systems and Excel
• Comfortable working with and tracking data
• Team-oriented and self-motivated
• Cross-functional, team-oriented, self-motivated, and eager to learn

Nice To Haves

• Canva design experience
• Graphic Design experience

Responsibilities

• Review marketing dashboards and inbound lead sources to track, audit, and correct lead data for accurate attribution
• Maintain accurate, detailed notes in CRM system and spreadsheets for all outreach and qualification activities.
• Coordinate "Win-back" campaigns with external vendors using internal data and setting appointments with homeowners via calling or texting.
• Manage Customer and Employee Referral programs from submission through qualification, communication, and incentive payouts
• Support the Sales Team with special circumstance scheduling by qualifying and setting commercial property leads.
• Design print materials, digital assets, and other marketing pieces using Canva.
• Coordinate company events, special projects, trainings, and Renewal Cares community giving efforts.
• Work in tandem with our National Call Center (NCC) to provide appointment scheduling or inbound call support as needed
• Help maintain the SOPs for walk-ins and the homeowner experience in collaboration with the Sales Team
• Create and update SOPs (Standard Operating Procedures) for special projects and ongoing department tasks

Benefits

• 15 PTO days in your first year.
• 401(k) with a 4% match (eligibility after 6 months).
• Medical, dental, and vision insurance
• Short-term disability coverage
• Opportunities to give back through our Renewal Cares community program.
• A supportive, mission-driven team that is with you every step of the way.
• Collaborative team environment with growth opportunities.
• Be part of a trusted brand with a legacy of quality and innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed