Marketing Associate
About The Position
The Marketing Associate supports the Marketing & Community Relations Manager in executing high-impact marketing initiatives across social media, digital advertising, content creation, and guest engagement. This position plays a key role in producing consistent, high-quality content that strengthens brand visibility for Kawanti Adventures, Taquan Air, and associated visitor venues. The Marketing Associate collaborates closely with operations teams to capture real-time activities and translate them into engaging content that drives bookings, brand awareness, and community connection. The Marketing Associate collaborates closely with the Marketing & Community Relations Manager, the Independent Tour Manager, and all Tour Managers across the organization while maintaining alignment with company goals and values.
Requirements
- Alignment with company values: Safety, Respect, Quality, Excellence.
- Produces engaging photo, video, and written content that reflects brand standards.
- Confidently uses social platforms, analytics tools, and digital marketing systems.
- Works effectively with operations, sales, and leadership teams.
- Adjusts quickly to changing priorities, guest flow, and seasonal demands.
- Communicates clearly and respectfully with guests, staff, and partners.
- Effectively interact and communicate with peers, managers, and other department employees.
- Independently manage work and schedule to meet all deadlines and expectations.
- Skilled problem-solving and ability to identify solutions and execute standard processes.
- Work effectively in a team environment with diverse personalities and requirements.
- Reliable and timely attendance; flexibility to work early mornings, evenings, or weekends when workloads require.
- Recognize opportunities to contribute and collaborate with other areas when workloads are light.
- Exceptional verbal and written communication skills.
- Proficiency in Microsoft Office Suite and systems such as Canva, Buffer, Flowcode, and Mailchimp.
- Conduct oneself with the highest level of integrity and confidentiality.
- No felony convictions or criminal convictions that would interfere with job responsibilities.
- Minimum 18 years old.
Responsibilities
- Capture and produce photo/video content of tours, guides, wildlife, guests, and on-site activities.
- Write engaging captions and maintain a unified brand voice across all platforms.
- Maintain and update the content calendar; ensure consistent posting across brands.
- Monitor comments, messages, and community engagement; escalate issues when needed.
- Track social media analytics and collaborate with the Marketing Manager to adjust strategy.
- Assist with email and SMS marketing by organizing customer data and segmenting audiences.
- Support digital ad campaigns by preparing creative assets, copy, and basic performance reporting.
- Collect and organize guest feedback, reviews, and tour quality metrics to help refine marketing strategy.
- Follow brand guidelines when creating digital graphics, print materials, signage, and promotional items.
- Assist with coordination and execution of promotional events (Customer Appreciation, Founders Day, KVB After Hours, July 4th, etc.)
- Support recruiting efforts, trade shows, and community events as needed.
- Assist with photography, videography, editing, and asset organization.
- Help maintain consistency across websites, booking platforms, and partner listings.
- Provide administrative support to the Marketing Manager for ongoing projects and seasonal initiatives.
- Take on additional responsibilities to support the success of the organization and uphold company values and strategic goals.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
