Marketing and Media Ops Associate

Button Commerce • New York, NY

25d • $70,000 - $80,000 • Hybrid

About The Position

Button operates a marketplace that connects brands and retailers with publisher environments through marketing campaigns. This role will be responsible for ensuring that these campaigns are run successfully and smoothly.

As our Marketing and Media Ops Associate, you will own the operational layer that sits between what our commercial team sells and what our publishers deliver. You will manage campaigns from setup to reconciliation, keep all parties informed, and ensure nothing falls through the cracks.

This position is based out of Button's NYC Hub, with Tuesdays, Wednesdays, and Thursdays spent in-office.

Requirements

• Highly organized with strong attention to detail. Accuracy in this role has real commercial consequences
• Proactive communicator who surfaces issues before they become problems for partners or the commercial team
• Comfortable managing multiple live campaigns simultaneously without dropping the ball
• A practical problem-solver who can work around obstacles without waiting to be told how
• Collaborative across teams. This role touches commercial, publisher, and internal ops, and trust on all sides matters
• Comfortable in an environment where some processes are still being built, and eager to help build them
• 1+ years of experience in ad operations, campaign operations, media agency operations, or publisher operations
• Familiarity with digital media campaign fundamentals: placements, trafficking, pacing, and reporting
• Strong spreadsheet skills and comfort working with and organizing data
• Experience working in Salesforce or a similar CRM or operational tool
• Clear written communication skills. You will be an operational point of contact for external partners

Nice To Haves

• Experience on both the buy side and sell side of digital media
• Familiarity with affiliate marketing, retail media, or performance-based campaigns
• Exposure to financial reconciliation or billing processes in a media or agency context
• Experience building or improving reporting templates or operational workflows

Responsibilities

• Manage end-to-end campaign operations for flat fee marketing deals, from initial setup and trafficking through final delivery and reconciliation
• Coordinate placements, timing, and volume across brand, retailer, and publisher partners to ensure campaigns launch correctly and run on schedule
• Monitor campaign pacing and flag issues early, working cross-functionally to resolve them before they impact delivery
• Build and maintain campaign reports for brand and marketer partners, giving them accurate, timely visibility into campaign activity
• Own financial reconciliation for publisher partners, tracking budgets, confirming delivery, and ensuring payouts are accurate
• Maintain organized records in Salesforce and internal ops tools so campaign data is always current and accessible
• Free up commercial team capacity by handling operational requests that would otherwise fall on account managers
• Identify opportunities to automate or streamline recurring workflows as our campaign volume grows

Benefits

• Button provides employees with a RemotePlus workplace, which blends "work from anywhere" with in-person collaboration.
• Button has a "hub" workspace in New York City as well as team members distributed across the United States and beyond.
• Button's total compensation package includes a base salary competitive with what is offered by similar companies in major US markets.
• The on-target earnings range for this role is expected to be between $70,000 - $80,000 (offered salary is based on a number of factors including skills and experience relative to the job description listed above).
• In addition, Button provides employees with a 401(k) plan and automatically contributes 3% of an employee's salary annually.
• We also want our employees to be well-rested and live balanced lives–Buttonians enjoy unlimited time off (including birthdays off) and annual Summer and Winter Breaks which allow the entire company to take a breath and recharge, as well as an employee assistance program.
• For many of the health, vision, and dental insurance plans offered by Button, the company covers 100% of the premiums for employees and 80% for dependents.
• Button offers all employees and their dependents complimentary memberships to One Medical as well as a monthly stipend for mobile phone/internet and an annual lifestyle stipend.
• Button also offers employees in select markets "All Access" memberships to WeWork as well as regular "coworking days" and social events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees