Marketing and Communications Administrator

City of El Mirage•El Mirage, AZ

8h•Onsite

About The Position

The Marketing and Communications Administrator is responsible for managing an organization’s public communications, media relations, and information outreach. This position develops press releases and public messaging, responds to media inquiries, coordinates communications during events or emergencies, and helps maintain a clear, consistent public image. Strong writing, interpersonal, organizational, and crisis-communication skills are essential for effectively communicating with diverse audiences, managing sensitive situations, and serving as a trusted and responsive public information resource.

Requirements

Bachelor’s degree in a field directly related to assignment and 5 years of related experience or an equivalent combination of directly related education and experience.
Arizona Class D Driver’s License.
FEMA’s IS-29, IS-100, IS-200, IS-700, IS-800, and IS-2200 within 12 months of appointment.

Nice To Haves

Expert level of various digital platforms such as CivicPlus, Final Cut Pro, and Adobe Premiere.

Responsibilities

Serves as the City’s primary Public Information Officer (PIO), overseeing all official communications and media relations.
Manages communications and public engagement for City leadership, including drafting official statements, speeches, presentations, and coordinating the Mayor’s State of the City event.
Develops and executes strategic marketing campaigns for internal departments, aligning initiatives with organizational objectives.
Manages projects from conception through completion and provides data-driven analysis and insights as needed.
Leads all website content strategies, including maintaining site accuracy and training staff on website tools and functionality.
Provides crisis communications guidance and support for all Public Safety departments, ensuring consistent, timely, and effective messaging during critical incidents.
Conceptualizes and produces high-quality video and graphic design projects from initial concept through final delivery.
Creates City newsletters highlighting departmental programs, services, and events.
Develops clear, effective public relations messaging.
Distributes communications across diverse channels and platforms to maximize reach and engagement.
Designs communication and marketing materials that support organizational goals.

Benefits

Medical, dental, and vision insurance
Health Savings Account (HSA) & Flexible Spending Plan (FSA)
Telemedicine
Wellness programs (early detection, lifestyle modification, disease management)
Employee Assistance Program (EAP)
Employer-paid basic life and AD&D insurance, plus supplemental life options
Arizona State Retirement System (ASRS)-- mandatory program, shared employee/employer contributions
Employee recognition & reward program
Tuition reimbursement
Discounted Northwest Valley YMCA membership
10 City Holidays
80 hours of vacation per year, increases with length of service
96 hours of sick leave per year
10 hours of service leave per year