Marketing Ambassador

Rivers Casino Careers • Schenectady, NY

7d • Onsite

About The Position

Responsible for assisting casino guests with player card enrollment and players club services by ensuring guests receive friendly and efficient customer service.

Requirements

• Must be 21 years or older
• High school diploma or equivalent.
• Willing to represent the company core values of Fun, Service, Integrity and Respect at all times
• Possess a positive attitude that encourages participation and enthusiasm by others
• Be comfortable speaking in public, approaching and interacting with guests
• Have a strong knowledge of company culture
• Ability to communicate effectively with team members and guests
• Ability to work flexible shifts and days of the week, including nights, holidays and weekends
• Dependable and self-motivated

Responsibilities

• Enrolls new casino guests in Players club rewards program
• Promote the success of the Players Club by explaining the program to guests and demonstrating the value and benefits of the club.
• Knowledgeable of all casino and hotel marketing and non-marketing events
• Works with VIP services to better serve guests and resolving guest concerns or complaints when necessary
• Assists in execution of promotions, programs and drawings as requested by Marketing
• Provides general event and Entertainment support as directed by Marketing
• Attends and participates in marketing related events
• Performs all other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED