Marketing Agent

Hilton Grand Vacations • Orlando, FL

21h • Remote

About The Position

A Marketing Agent - Remote Dial leads from assigned lead campaigns and transfer calls to Sales Executives, Telemarketing Agents and/or Customer Service in an attempt to sell Timeshare, Marketing Package or solve any issues with memberships. Call leads and warm transfer calls to Sales Executives to generate additional volume and/ or package sales. Take inbound calls from campaigns and determine where lead should be directed. Maintain an upbeat, positive demeanor especially when interacting with Hilton guests, coworkers, supervisors, and managers. Maintain individual sales and marketing goals for performance. Ensures guest meets minimum eligibility requirements to tour sales center. Distribute only HGV authorized information and ensures that information is accurate.

Requirements

• Superior sales knowledge and ability to close the sale.
• Basic computer skills.
• Basic math skills.
• Detailed and goal oriented.
• Timeshare industry knowledge.
• Ability to handle challenging customers and phone calls.
• Must reside in a state where HGV has approved Work from Home (AL, AZ, FL, GA, HI, ID, IN, KS, MI, MO, NV, NJ, NM, NY, NC, SC, TN, UT, VA, WN)

Responsibilities

• Leads from assigned lead campaigns and transfer calls to Sales Executives, Telemarketing Agents and/or Customer Service in an attempt to sell Timeshare, Marketing Package or solve any issues with memberships.
• Call leads and warm transfer calls to Sales Executives to generate additional volume and/ or package sales.
• Take inbound calls from campaigns and determine where lead should be directed.
• Maintain an upbeat, positive demeanor especially when interacting with Hilton guests, coworkers, supervisors, and managers.
• Maintain individual sales and marketing goals for performance.
• Ensures guest meets minimum eligibility requirements to tour sales center.
• Distribute only HGV authorized information and ensures that information is accurate.

Benefits

• First day benefits
• Excellent earnings package and uncapped commissions
• Outstanding health care options (medical, dental, and vision that encourage preventative care)
• Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation
• HGV Retirement Savings Plan
• Employee Discount Program - HiltonGO - stay at Hilton Hotels for as low as $40 per night!
• Friends & Family discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed