Market Strategy & Execution Lead

Citizens•Pittsburgh, PA

14h•$146,000 - $191,000•Hybrid

About The Position

The Market Strategy & Execution Lead is a market‑level performance leader responsible for accelerating growth, execution, and results across all Citizens businesses within assigned markets. This role acts as a strategic integrator and performance catalyst, ensuring enterprise strategies, investments, and capabilities translate into measurable local outcomes. The Market Strategy & Execution Lead will proactively bring value to market and enterprise partners acting as a force multiplier by reducing noise, aligning priorities, and translating strategy into actionable market-level focus. Operating as a trusted partner to market leadership and business leaders, the role brings forward actionable market insights, competitive intelligence, and data‑driven opportunities—proactively identifying where focus, coordination, or intervention will drive better performance. This role shapes priorities, removes friction, and drives action to unlock growth across partnerships.

Requirements

5–10+ years of experience in strategy, operations, transformation, or enterprise program leadership within financial services or a similarly complex organization.
Proven ability to lead through influence across multiple senior stakeholders without direct authority.
Experience operating cross‑functional forums, governance routines, or enterprise initiatives.
Strong analytical and synthesis skills, with the ability to turn complex inputs into clear executive narratives.
Exposure to market‑level or regional operating models in banking, retail financial services, or regulated industries.

Responsibilities

Act as a market‑level performance partner, helping leadership teams focus on the actions that matter most to drive growth, execution quality, and customer outcomes.
Own a forward‑looking view of market performance—connecting results, trends, risks, and opportunities into a clear point of view on what will move the market.
Proactively surface recommendations to improve performance, accelerate momentum, or address emerging risks.
Bring together enterprise data, competitive intelligence, and local nuance to create a differentiated understanding of market dynamics.
Synthesize customer trends, competitive actions, physical distribution, marketing activity, and community engagement into clear opportunities for action.
Identify replicable wins and local innovations, translating them into insights that can scale across markets.
Serve as a connector and problem solver across branch‑based and non‑branch Lines of Business, ensuring coordinated action.
Anticipate and resolve cross‑LOB execution challenges that slow decision‑making or dilute impact—before performance suffers.
Drive shared accountability by clarifying the what, who, and when behind critical market actions.
Provide senior leaders with decision‑ready insights—clearly articulating trade‑offs, implications, and recommended paths forward.
Elevate market‑level insights into enterprise discussions, ensuring local realities inform strategy, investment, and prioritization decisions.
Document outcomes and learnings to reinforce accountability and continuous improvement.