Market Specialist - Hybrid (Richmond, VA)

Digital Insurance•Richmond, VA
•Hybrid

About The Position

Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else. If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital. In this deadline sensitive position, the market specialist provides support to benefit consultants and works directly with the carriers to manage the RFP and proposal processes for small and middle market clients.

Requirements

  • Strong attention to detail
  • Strong analytical and problem-solving skills.
  • Proficient in Microsoft Office including Excel and Word
  • Familiar with database applications
  • Excellent written and verbal communication skills
  • Ability to build strong lasting relationships
  • Strong organizational skills
  • Must be self-motivated and disciplined
  • Ability to thrive in fast-paced environment

Nice To Haves

  • Bachelor's degree preferred.
  • Degrees in Finance or Accounting are a plus.
  • Experience at carrier, general agency or brokerage in a benefits support role, a plus
  • Knowledge of health and ancillary insurance products and benefit plan designs, a plus

Responsibilities

  • Identify upcoming renewals and evaluate client data to begin initial marketing plan, including new lines of coverage, that will fit into client strategy and budget for our Select clients
  • Obtain insurance product rate quotes, either on-line or through preparation and submission of proposals, from various insurance carriers at the request of benefits consultants
  • Assist consultants and market advisors account owners with procurement of carrier quotes, selection of plan solutions, initial negotiations and the underwriting process
  • Meet and exceed all time frames allotted for quoting and proposal generation activities
  • Build and maintain rapport with carrier contacts for follow up on administrative issues, including RFP status, underwriting requirements and participation guidelines
  • Work with market advisors to obtain on-line quotes needed for baseline rates or new product alternatives
  • Follow-up with internal departments to ensure timely receipt of required commission disclosures, transparency statements, census data and carrier ratings
  • Work with market advisor toward timely completion of regional workload and ensure all job responsibilities are completed accurately
  • Manage regional workload and work with other Market Specialists to assess workload/backlog and create weekly plan to ensure timeliness of quote and proposal requests across all regions
  • Adhere to confidentiality and HIPAA guidelines
  • Update and maintain company databases
  • Various duties as assigned by management

Benefits

  • health, wellbeing, retirement, and other financial benefits
  • paid time off
  • overtime pay for non-exempt employees
  • robust learning and development programs
  • reimbursement of job-related expenses per the company policy
  • employee perks and discounts
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