Market Specialist (Business Intelligence Analyst)

Southern Company•Birmingham, AL

About The Position

The APC Market Research and Business Intelligence Analyst is responsible for conducting and communicating research and analysis focused on customer, company, industry, market, and financial information. The goal of this research is to facilitate and support growth related initiatives for Alabama Power. Additionally, the Business Intelligence Analyst will also support the primary research initiatives for Alabama Power’s Customer Experience enhancements and Customer Satisfaction goals. This position focuses on defining research objectives based on consultation with business partners, gathering information from multiple sources, synthesizing the information, converting the information into knowledge, and effectively communicating to enhance business partners’ decision-making. Responsibilities for this position include qualitative and quantitative research and analysis of news, public filings, technologies, companies, various industries & markets, along with primary research tools including syndicated surveys and historical survey data. This position supports multiple growth-focused functional areas (e.g. Sales and Marketing, Economic Development, Business Development, etc.) along with the Customer Operations team for Customer Experience & Satisfaction initiatives. The candidate must be able to understand company strategies, market trends and drivers, along with financial and economic concepts. The successful candidate for this position will possess a skill set which includes the ability to research, interpret, and assimilate large amounts of information into clear and concise communications to be shared with both peers and management in both written and presentation formats.

Requirements

Demonstrated experience with research and analysis.
Ability to assimilate and analyze large data sets of both a quantitative and qualitative nature.
An understanding of industrial supply chains, corporate growth strategies, emerging technologies, financial statements/metrics, and various manufacturing and business processes.
Ability to simply and effectively communicate (written and orally) results of complex research and analysis.
Excellent time management skills with a proven organizational strategy to manage multiple tasks simultaneously.
Demonstrated ability to self-start, be flexible, and manage changing priorities and deadlines with minimal direction.
Proficiency in all MS Office and similar products; especially, applications to analyze data, produce written and visual products, and effectively communicate and collaborate with team members.

Nice To Haves

Experience with corporate and financial research is a plus.
Experience with sector, segment, industry, market, and economic research is a plus.
Experience with primary research methods and analysis is a plus.

Responsibilities

Develop, present, and support research projects to facilitate and support growth initiatives.
Effectively communicate research and analysis to client groups, peers, and mid-level and executive management.
Conduct pro-active and ad-hoc research and analysis to support client groups.
Develop and support creative approaches to qualitative and quantitative research and analysis, content delivery/communication, and project documentation.
Develop positive professional relationships with customers and internal stakeholders to understand needs and provide effective customer service.