Market Researcher

McMaster-Carr•Fort Worth, TX

2d•Onsite

About The Position

McMaster-Carr is an innovative e-commerce company helping customers build anything because we offer everything. We’ve thrived for over 120 years thanks to our relentless focus on the customer experience, adaptability, and world-class operations. Our curious, exceptional people are always at the center of our evolution, turning new challenges and disruptive technologies into opportunities to learn new skills and get important work done that makes our customers' lives better. This is a fully onsite role at our brand-new facility located at 15333 Independence Parkway, Fort Worth, TX. The team is fast-paced, hands-on, and energized by collaboration. If you’re someone who enjoys building meaningful work with others, we’d love to connect! It’s an exciting time at McMaster-Carr as we grow into our new regional headquarters in Fort Worth —a modern, automated distribution facility that will help support Texas customers with the excellent service and innovative solutions that define our company. We are looking for curious, self-starters to support the identification, onboarding, and ongoing support of a diverse customer base. In this role, you will take ownership of the sales development for a region of Texas, identifying potential customers and supporting initial outreach efforts. Make an impact and grow your professional skillset through experiences like: Reading and evaluating industry information from different news sources, market reports, and industry publications to understand a diverse customer base spanning many industries. Assessing leads generated from a range of internal and external resources to help identify new customers. Leveraging insights from research on industrial activity to make recommendations to business leaders about where to allocate resources and invest in building relationships. Introducing new customers to McMaster-Carr by sharing information about our products and services via email, phone, or in-person visits. Building long-lasting relationships by anticipating needs and responding to each customer's unique preferences. Join our company at a pivotal moment as we embark on a new venture. This is your chance to make a significant impact, supported and guided by our experienced leadership team, as we innovate and grow together.

Requirements

A bachelor's degree is required for this role.
Evaluative Research Skills: Assess existing publications and research to become subject matter experts on the industries, customers, and economics of specific regions in Texas.
Analytical Insight: Evaluate the scope and scale of industrial activity at businesses and use good judgment to identify marketing prospects.
Resourceful Problem-Solving: Learn new technology, be resourceful, and work efficiently to solve problems.
Effective Communication and Relationship Management: Nurture relationships with various customer types through compelling email messages, engaging phone calls, and occasional customer visits.
Detail-Oriented Writing: Write detailed summaries of each region prospected and maintain accurate and comprehensive documentation of findings and customer interactions.
Collaboration: Share insights and collaborate to achieve successful outcomes.

Responsibilities

Reading and evaluating industry information from different news sources, market reports, and industry publications to understand a diverse customer base spanning many industries.
Assessing leads generated from a range of internal and external resources to help identify new customers.
Leveraging insights from research on industrial activity to make recommendations to business leaders about where to allocate resources and invest in building relationships.
Introducing new customers to McMaster-Carr by sharing information about our products and services via email, phone, or in-person visits.
Building long-lasting relationships by anticipating needs and responding to each customer's unique preferences.