Market Researcher/Senior Market Researcher

SRP•Tempe, AZ

21h•Hybrid

About The Position

Join SRP’s Community, Communications, and Marketing department as a Market Researcher. You will be part of a team of researchers conducting custom market research in the Phoenix area. This role requires strong methodological rigor and expertise in both quantitative and qualitative approaches. You will design and execute research that provides insights and recommendations, not just data. We are seeking a data-driven individual who thrives in a collaborative environment.

Requirements

2+ years of market research experience is required.
Strong interpersonal skills to collaborate with other researchers and teams.
Exceptional communication skills, including verbal, written, and presentation.
High attention to detail and commitment to research quality.
Understand and apply the appropriate qualitative or quantitative methodology for a given market research project.
Strong analytical skills, including sample weighting and statistical testing.
Experience working with a variety of survey methods (online, telephone, print mail).
Proactively manage multiple projects, actively prioritize efforts, and communicate progress.
Experience with Qualtrics or other survey platforms.
Experience using Microsoft PowerPoint, Word, Excel.

Nice To Haves

A bachelor's degree relevant to the assignment from an accredited institution is preferred.

Responsibilities

Lead market research quantitative (custom surveys, data analysis) and qualitative (in-depth interviews, focus groups) research on various topics, including campaign testing, audience segmentation, customer satisfaction, and more.
Analyze (crosstabs, frequencies, chart creation) and synthesize results in written reports and presentations.
Conduct end-to-end research projects, including research plans, sample design, questionnaire/interview guide development, programming, fieldwork management, incentives, analysis, writing reports, and presentations.
Collaborate with internal stakeholders and research team members to deliver accurate, actionable insights that align with organizational goals.
Partner with external vendors on research projects, providing clear feedback, challenging assumptions when necessary, and ensuring deliverables meet research standards.

Benefits

Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks)
Adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking