View Job description for Market & Program Analyst, Professional & Custom Training

College of Western Idaho•Nampa, ID

15h•Onsite

About The Position

The College of Western Idaho (CWI) is seeking a Market & Program Analyst to support the Professional and Custom Training (PACT) team. This role involves analyzing labor market trends, evaluating program effectiveness, and translating insights into actionable strategies. The position combines data analysis, program evaluation, and operational support to ensure workforce development programs are responsive, impactful, and aligned with employer and student needs. CWI's Workforce Development and PACT initiatives aim to meet evolving employer and learner needs, and this role will be key in shaping program strategy, identifying opportunities, improving outcomes, and scaling training solutions for economic and career growth. This position is grant-funded, and continued employment is contingent upon ongoing grant funding.

Requirements

Bachelor’s degree in Business Administration, Economics, Data Science, or a related field
Five (5) years of relevant experience in market analysis, program evaluation, workforce development, or a related field
Strong analytical and problem-solving skills with the ability to interpret complex data sets
Experience using data tools such as Excel, Power BI, SQL, or Tableau
Strong communication and presentation skills, including the ability to translate data into actionable insights
Experience supporting strategic decision-making through analysis and recommendations
All candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI.

Responsibilities

Conduct labor market and industry research to identify workforce trends, skill gaps, and emerging opportunities.
Analyze economic and industry data to inform employer education and workforce development strategies.
Forecast training needs and provide recommendations to refine, expand, or pivot program offerings.
Share insights that support data-informed decision-making for current and future learning investments.
Evaluate effectiveness of workforce training programs using performance data, learner feedback, and outcomes analysis.
Identify areas for improvement and recommend enhancements to increase program impact and scalability.
Connect survey data, market insights, and operational outcomes to support strategic planning and prioritization.
Support continuous improvement efforts across employer-focused learning initiatives.
Manage and optimize CRM workflows and reporting processes to support program delivery and tracking.
Develop and maintain systems for collecting program feedback from students, employers, and stakeholders.
Partner with data and analytics teams to build dashboards and reporting tools that communicate program performance.
Ensure data accuracy and consistency across systems used for workforce development programs.
Prepare reports, dashboards, and presentations that translate complex data into clear, actionable insights.
Collaborate with internal teams, employers, and community partners to align programming with workforce needs.
Support grant reporting and compliance by maintaining accurate data and documenting program outcomes.
Communicate findings effectively to both technical and non-technical audiences.