Market President

ARMSTRONG BANK•Oklahoma City, OK
•Onsite

About The Position

The Market President manages the day-to-day operational and lending functions of the branch while projecting a professional image. The role serves new and existing customers, identifies services suited to their needs, responds to inquiries, and resolves issues. It exercises independent discretion and judgment in soliciting, negotiating, underwriting, coordinating, and managing new and existing business, including portfolio management. The Market President makes independent lending decisions on bank loan products within limits set by the Board of Directors and provides clients with financial consultation and lending decisions on behalf of the bank. The role actively seeks new clients while maintaining and servicing an existing client base and managing a loan portfolio.

Requirements

  • Bachelor’s degree in a related field.
  • Minimum overall GPA of 3.0.
  • Typically requires 10 or more years of related work experience and the knowledge, skills, and ability to perform the essential job requirements.
  • Possess and maintain a valid driver’s license for the state in which the employee resides.
  • Register and maintain registration with the nationwide mortgage lending system.

Responsibilities

  • Ensure customers are assisted promptly in person, by telephone, or electronically, meeting or exceeding Bank standards identified in the SMILE program.
  • Plan, direct, or coordinate staff activities and provide feedback and guidance regarding laws, policies, and procedures.
  • Make credit decisions to approve or deny consumer chattel, consumer real estate, business aggregate, and agricultural aggregate loan applications within Board-approved limits.
  • Approve exceptions to established loan policy within limits set by the Board of Directors.
  • Approve operational deposit items above teller supervisor limits, up to approved limits, including check approvals and cash items.
  • Independently approve customer overdrafts within Board-approved limits.
  • Open new loan and/or deposit accounts, update customer files, and close accounts.
  • Manage all aspects of the assigned loan portfolio to meet or exceed the established ratio.
  • Maintain annual loan charge-offs to meet or exceed the established ratio.
  • Meet accuracy and correctness standards according to established policies and procedures.
  • Meet or exceed annual cross-sell requirements.
  • Contribute to branch deposit growth and annual branch profitability goals.
  • Resolve customer complaints or refer them to the appropriate person, and verify that appropriate changes were made to resolve customer problems.
  • Represent the Bank at sponsored events during regular banking hours or in the evenings and/or on weekends.
  • Perform other duties as assigned.
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