Market Place Attendant

The Capri InnNaples, FL
Onsite

About The Position

A Hotel Marketplace Attendant works in the hotel’s lobby café, grab‑and‑go market, or retail shop, combining food & beverage service with guest retail experiences. The role is guest‑focused, requiring both hospitality and retail skills.

Requirements

  • Prior customer service experience preferred.
  • POS system experience preferred.
  • Ability to work in a fast‑paced, guest‑focused environment.
  • Good communication skills and attention to detail.

Responsibilities

  • Make coffee, espresso, and specialty drinks; assemble sandwiches, wraps, and other grab‑and‑go items; warm up ready‑to‑eat foods.
  • Operate the point‑of‑sale (POS) system to process credit/debit transactions, handle cash, make change, and process gift cards or certificates.
  • Keep the market stocked using First In, First Out (FIFO) methods; monitor expiration dates; ensure adequate merchandise supply.
  • Greet guests warmly, answer menu and product questions, assist with purchases, and ensure high guest satisfaction.
  • Keep the market and adjacent seating areas clean, organized, and guest‑ready.
  • Demonstrate knowledge of products, styling, and pricing; wrap and pack orders for shipping when required.

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(k)
  • Free Associate Parking
  • Free Meal for every shift worked
  • Employer Provided Uniforms
  • 25% Discount in Resort Outlets
  • Hotel Discounts with OPL
  • Friends and Family Discount
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