Market Merchandiser Supervisor

AVI Foodsystems•Garner, NC

5d•Onsite

About The Position

AVI Foodsystems is seeking an energetic, organized, and hands-on leader to join our team as a full-time Market Merchandiser Supervisor in Fayetteville, NC. In this role, you will oversee a team of Market Merchandisers responsible for servicing multiple micro market locations, ensuring exceptional merchandising standards, maintaining inventory accuracy, and delivering outstanding customer service. You'll play a key role in developing your team, driving operational excellence, and building strong customer relationships. Founded in 1960, AVI Foodsystems has grown into one of the nation's most respected and trusted food service companies. Our commitment to fresh, high-quality products, exceptional service, and innovation has earned us a reputation for excellence. We are looking for leaders who thrive in a fast-paced environment and are passionate about coaching teams and achieving results.

Requirements

Previous supervisory or leadership experience in retail, food service, merchandising, hospitality, convenience services, or a related industry preferred.
Experience recruiting, training, coaching, and developing employees.
Strong leadership, communication, and organizational skills.
Ability to analyze inventory, labor, and operational performance.
Proficiency with Microsoft Office and basic computer systems.
Valid driver's license with an acceptable driving record.
Ability to lift and move up to 40 pounds.
Ability to stand, walk, bend, kneel, crouch, climb stairs, and work in a fast-paced environment.
Willingness to wear required personal protective equipment (PPE) when required.

Responsibilities

Recruit, interview, hire, train, and develop Market Merchandisers.
Coach, mentor, and motivate team members to deliver exceptional service and operational excellence.
Visit assigned micro market locations to ensure cleanliness, merchandising standards, inventory accuracy, product availability, and equipment functionality.
Monitor inventory, waste, labor costs, and account performance while identifying opportunities for improvement.
Complete inventory audits, report cards, action plans, and performance evaluations.
Review and approve employee timecards.
Generate reports and communicate operational performance to management.
Build and maintain positive relationships with customers and account representatives.
Resolve customer concerns promptly and professionally.
Ensure assigned accounts operate within labor and financial guidelines.
Develop succession plans and support the growth of team members.
Lead operational initiatives and special projects as assigned by the Operations or Branch Manager.
Travel throughout the Fayetteville market using a company vehicle.
Ensure compliance with all company policies, safety standards, and customer site requirements.
Perform other duties as assigned.