Market Managing Optometrist- Baltimore, MD- LensCrafters

EssilorLuxottica Group•Baltimore, MD

6d•Onsite

About The Position

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

Requirements

Doctor of Optometry
Maintain State Licensure and practices to the full scope of that license; maintain continuing education requirements
Demonstrated leadership/management skills
Knowledge of current Optometric technology and practices
Developed communication skills, both verbal and written
Strong problem solving and critical thinking skills
Organization and time management skills
Knowledge of sound business management practices and business acumen

Responsibilities

Create compelling vision for the future, develop clear goals and operating plans ensuring executional excellence and winning results in partnership with the Store Managers and field leaders.
Coach and develop ODs and Office Staff on building sales, increasing exams, and increasing NPS and OD office deliverables that will be splitting their time between being in lane and seeing patients and leading Optometrist in multiple locations
Set and communicate clear objectives and expectations, demonstrate commitment to exceed results through strong competency in Key Performance Indicators management and high accountability for Optometrist.
Lead and manage Optometrist’s in providing unsurpassed patient excellence.
Forecast optometrist staffing needs based on available information. In partnership with Optometrists, Store Manager and Field Leaders, assign team members through the use of the labor scheduling model. Quickly adjust staffing levels up or down to meet unexpected increases or decreases in traffic and patient demand.
Demonstrate effective communication with all offices and retail teams to ensure a seamless patient experience and transition from exam lanes to retail floor.
Maintain working relationship with Store Manager and Field Leader to meet KPI goals.
Recruit, interview and select high caliber, success-oriented talent to fill Optometrist openings.
Ensure the Practice is known as the leading optical provider within the community.
Ensure Standard of Care is met.
Place the patient as the center focus and deliver excellent patient care.
Address all patient optical lifestyle needs.
Build patients for life and become their sole family practitioner.
Listen carefully to patients’ questions or concerns.
Provide a summary of patient overall eye health.
Conduct service in accordance with protocol and accepted standard of care.
Establish a positive doctor/patient relationship.
Utilize and leverage all technology to deliver unsurpassed patient experience. Clear understanding of all OD equipment
Provide effective on-the-job training and guidance to Optometrist making use of provided programs. Contribute to a positive culture within the organization.
Conduct chart audits with Optometrists.
Maintain safe working environment for all.