Market Manager (Boston)

Expedia•Boston, MA

19h•Hybrid

About The Position

Expedia Group B2B connects partners across the travel industry to our leading technology, supply, and services - helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world. As a Market Manager, you will develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group’s fast-growing global traveler base. You will work closely with lodging partners in your assigned territory to help them maximize production potential, improve traveler conversion, and unlock the full value of Expedia Group’s marketplace. This role is ideal for someone who is energized by travel, relationship-building, data-driven decision-making, and helping partners grow in a fast-changing environment.

Requirements

2+ years of experience in account management, partner or client success, consultative sales, or a related field
Proficient in English and can communicate ideas and directives clearly and persuasively
Passionate about travel and work effectively both autonomously and collaboratively with a diverse team
Comfortable using data, market trends, partner performance insights, and competitor analysis to identify opportunities and address business needs
Strong negotiation and relationship-building skills, earn the confidence of others, and consistently demonstrate the value of partnering with Expedia Group
Bring a growth mindset, strong prioritization and multitasking skills, and the resilience to follow through in challenging situations while driving results against team goals

Nice To Haves

Combine commercial thinking with a consultative approach and are motivated by helping partners grow
Curious about innovative technology and enjoy working in a dynamic, fast-changing business environment
Balance partner advocacy with marketplace goals and can translate insights into practical actions
Build strong, collaborative partnerships internally and externally through trust, consistency, and mutual support
Use feedback to improve continuously and stay focused on achieving meaningful outcomes
Proactively and consistently demonstrate the unique value proposition of partnering with Expedia Group

Responsibilities

Develop and sustain strong hotel partnerships in a strategic territory by providing relevant data insights and high-quality, needs-based consulting services, including revenue management advice and marketplace growth opportunities
Ensure partner properties are consistently optimized across Expedia Group sites through strong content, rates, and availability, while securing additional inventory during high-demand periods to meet traveler needs
Drive partner engagement with Expedia Group’s tools, insights, and solutions, including partner reports, competitive data, Rev+, marketing and merchandising opportunities, specialized brands, and Expedia Partner Central
Represent Expedia Group in your market and build relationships with key local influencers, while collaborating across internal teams to execute market strategy and business initiatives
Provide coaching to colleagues (Associate Market Managers) and peers on best practices and workflow methodologies
Execute effectively against KPI metrics, promote self-service, support hotel partners in delivering the best traveler experience, and local travel for partner visits approximately 20-30 % of the time