Market Manager- Market 1

Shoptikal, LLC•Green Bay, WI

5d•Hybrid

About The Position

Can you see yourself leading the performance of 10 Optical Centers by teaching and inspiring teams to provide great service and drive sales? Are you excited by the chance to join a growing company and have the opportunity to grow your career? Look no further! We are seeking an experienced multi-unit retail management professional to join our team as a Market Manager in our Green Bay, WI market. See the details below and apply today! Taking Care of our teams who take Care of our Patients

Requirements

Bachelor’s degree in relevant business field or equivalent work experience
5+ years’ experience in an equivalent retail environment
Proven ability to lead, coach, and build teammate relationships in an environment of fast change; must be able to direct, and motivate a diverse teammate population
Strong planning, analysis, and organizational skills
Able to work collaboratively in a matrix environment
Strong problem-solving skills to identify problems and develop solutions
Strong verbal and written communication and interpersonal skills
Strong multi-tasking skills
Able to thrive within a fast-paced environment
Proficiency in Microsoft Office Suite of programs
Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
Able to read and write at a high school graduate level

Responsibilities

Visit each assigned Market center a minimum of two days a month
Provide leadership and support to ensure Market centers meet corporate operational execution, financial, and leadership standards
Work individually and cross functionally to develop and execute merchandise, operational and customer service strategies to deliver planned sales, gross margin, and EBITDA results
Oversee onboarding for new General Managers and Optometrists; ensure training and onboarding is completed effectively for all teammates
Work closely with Human Resources to develop and implement solutions related to staffing, recruiting, performance management, and employee relations
Regularly evaluate optometrist, manager, and optician talent for current and future bench strength
Ensure operational exceptions are addressed and resolved
Facilitate ongoing process improvement
Stay up to date on competition within the Market
Ensure centers follow applicable Federal and State laws including HIPAA, Fraud, Waste and Abuse, Federally and State funded vision plan regulations
Ensure all applicable optometric and optician laws are followed
Ensure centers adhere to all company safety standards, policies, and procedures