Market Manager-Sam's Club

Sam's West • Longmont, CO

2d • Onsite

About The Position

This role provides supervision and development opportunities for facility management in multiple facilities. The Market Manager ensures competitive talent for multiple facilities by championing company human resource initiatives, addressing new business needs or anticipated turnover, promoting opportunities to attract and retain a high-performing workforce, ensuring a talent pipeline, and guiding the leadership development process. They implement and model customer service standards across multiple facilities by ensuring unbeatable excellence in store standards, understanding unique customer needs, and creating an environment for facility managers to set excellent customer service expectations aligned with customer needs, expectations, and company goals. The Market Manager ensures compliance with company and legal policies, procedures, and regulations, including environmental compliance for multiple facilities, by implementing and monitoring loss prevention, safety, and compliance controls, overseeing safety operational and quality assurance routines, developing and implementing action plans, and providing direction and guidance on executing company programs and strategic initiatives. They deliver effective execution for the business area by driving operational excellence, holding the management team accountable, initiating and leading company change efforts to maximize desired results, conducting competitor assessments, monitoring the effectiveness and implementation of continuous improvement programs, and providing information and feedback for process improvements within the organization. The Market Manager drives overall financial performance of the market by preparing, analyzing, and reconciling financial reports, creating and administering capital and expense budgets, determining trends and areas of opportunity, advising others on cost control methods, and resolving budgetary issues. They provide overall direction by analyzing business objectives and customer needs, developing, communicating, building support for, and implementing business strategies, plans, and practices, analyzing costs and forecasts, incorporating them into business plans, determining and supporting resource requirements, evaluating operational processes, measuring outcomes to ensure desired results, identifying and capitalizing on improvement opportunities, promoting a customer environment, and demonstrating adaptability and sponsoring continuous learning. The Market Manager develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps, recruiting, selecting, and developing talent, supporting mentorship, workforce development, and succession planning, and leveraging the capabilities of new and existing talent. They cultivate an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices, developing consequences for violations or noncompliance, and supporting the Open Door Policy. The Market Manager develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives, engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives, and supporting associate efforts in these areas. They build high-performing teams, embrace differences in people, cultures, ideas, and experiences, create a workplace where associates feel seen, supported, and connected through a culture of belonging, and create opportunities for all associates to thrive and perform. They work collaboratively, build strong and trusting relationships, and communicate with impact, energy, and positivity to motivate and influence. They attract and retain the best talent, empower and develop talent, and recognize others' contributions and accomplishments. They maintain and promote the highest standards of integrity, ethics, and compliance, model the Walmart values to support and foster the company culture, hold themselves and others accountable, and support Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around them. They act in a selfless manner and are consistently humble, self-aware, honest, fair, and transparent. They deliver results while putting the customer first, consider and adapt to how, where, and when customers shop, and apply the EDLP and EDLC business models to all plans. They make decisions based on data, insights, and analysis, balance short- and long-term priorities, and consider customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans. They display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes. They drive continuous improvements, adopt and encourage the use of new technologies and skills, and support others through change.

Requirements

• 5 years experience supervising Management Associates OR 3 years experience as a Store Manager OR 5 years supervising managers who have P&L responsibility and make employment decisions.
• Valid driver’s license.

Nice To Haves

• Facility Maintenance
• Managing Fuel or Convenience Store
• Retail Management
• Retail Operations
• Bachelors: Arts
• Bachelors: Science

Responsibilities

• Provides supervision and development opportunities for facility management in multiple facilities
• Ensures competitive talent for multiple facilities by championing company human resource initiatives, addressing new business needs or anticipated turnover, promoting opportunities to attract and retain a high performing workforce, ensuring talent pipeline and guiding the leadership development process
• Implements and models customer service standards across multiple facilities by ensuring unbeatable excellence in store standards, understanding unique needs of customer, ensuring enhanced customer experience for the business area, creating an environment for facility managers to set excellent customer service expectations that are aligned with customer needs and expectations and company goals
• Ensures compliance with company and legal policies, procedures, and regulations, including environmental compliance for multiple facilities, by implementing and monitoring loss prevention, safety, and compliance controls, overseeing safety operational and quality assurance routines, developing and implementing action plans, and providing direction and guidance on executing company programs and strategic initiatives
• Delivers effective execution for the business area by driving operational excellence, holding the management team accountable, initiating and leading company change efforts to maximize desired results, conducting competitor assessments, monitoring the effectiveness and implementation of continuous improvement programs, and providing information and feedback for process improvements within the organization
• Drives overall financial performance of the market by preparing, analyzing, and reconciling financial reports, creating and administering capital and expense budgets, determining trends and areas of opportunity, advising others on cost control methods, and resolving budgetary issues
• Provides overall direction by analyzing business objectives and customer needs, developing, communicating, building support for, and implementing business strategies, plans, and practices, analyzing costs and forecasts, incorporating them into business plans, determining and supporting resource requirements, evaluating operational processes, measuring outcomes to ensure desired results, identifying and capitalizing on improvement opportunities, promoting a customer environment, and demonstrating adaptability and sponsoring continuous learning
• Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps, recruiting, selecting, and developing talent, supporting mentorship, workforce development, and succession planning, and leveraging the capabilities of new and existing talent
• Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices, developing consequences for violations or noncompliance, and supporting the Open Door Policy
• Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives, engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives, and supporting associate efforts in these areas
• Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, and creates opportunities for all associates to thrive and perform
• Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments
• Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster the company culture, holds oneself and others accountable, and supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around them
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent
• Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans
• Makes decisions based on data, insights, and analysis, balances short- and long-term priorities, and considers customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans
• Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes
• Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• short-term and long-term disability
• company discounts
• Military Leave Pay
• adoption and surrogacy expense reimbursement
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree