Market Leader - LA South

Macy's • Lakewood, CA

11h • $217,580 - $362,670 • Onsite

About The Position

The Market Leader works closely with the Division Vice President to foster a service culture that supports Macy’s initiatives and an exceptional customer experience within a designated market. This role leads store managers and collaborates with regional and support teams to drive sales and profitability, build a high-performing, engaged organization, and ensure seamless execution of merchandising priorities, a friction-free customer experience, enhanced selling capabilities, and customer loyalty. This role is a developmental, time-bound position designed to prepare leaders for potential placement as a Division Vice President. It is limited to a 24-month period and requires mobility for nationwide opportunities. By or before the end of this 24-month term, you must be deemed ready for advancement to the designated next-level role, as determined solely by the Company’s judgment and discretion.

Requirements

• Leadership and Team Management: Strong ability to lead, mentor, and develop Store Managers in talent acquisition, performance management, and succession planning, driving a high-performing and engaged team
• Sales and Profitability Management: Expertise in driving sales and profitability goals through effective planning, expense management, and inventory control
• Customer-Centric Focus: Ability to foster positive, customer-focused interactions by blending technology and a personal touch to enhance the customer experience
• Strategic Planning and Execution: Proficiency in developing and executing strategies, with the ability to manage both short- and long-term plans effectively
• Effective Communication: Strong communication skills, including the ability to present information clearly in one-on-one and small group settings, and build relationships with internal and external business partners
• Operational Efficiency: Expertise in maximizing sales and gross margin productivity per square foot while ensuring smooth operations and execution of priorities
• Advanced MS Application Proficiency: High proficiency in Microsoft Excel, PowerPoint, Project, and SharePoint for reporting, planning, and presentation
• Negotiation and Influence: Excellent negotiation skills with the ability to influence outcomes effectively
• Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply
• 7-10 years of related experience
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel
• Occasionally required to move about the workplace and reach with hands and arms
• Requires close vision
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs
• Able to travel 50%

Responsibilities

• Lead Store Managers in talent acquisition, development, succession planning, and performance management
• Guide Store Managers to achieve sales and profitability goals through effective short- and long-term planning, expense management, and inventory shortage control
• Foster positive, friendly interactions by blending technology with a human touch, demonstrating strong digital and fulfillment capabilities
• Celebrate team success by providing continuous feedback to both teams and peers
• Mentor Store Managers in utilizing technology to optimize inventory management across all channels, ensuring a seamless and enjoyable one-on-one customer experience
• Develop strategies for events and ensure compliance with regional operations standards
• Maximize sales and gross margin productivity per square foot
• Build a sense of community through events, entertainment, and volunteer activities
• Maintain regular, dependable attendance and punctuality
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• In addition to the essential duties mentioned above, other duties may be assigned

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager