Market Integration – Cloud Services Product Owner

Cencora•Conshohocken, PA

About The Position

The Market Integration – Cloud Services Product Owner owns a portfolio of integration products and “as-a-service” capabilities that enable fast, secure, repeatable onboarding of acquired and non-integrated business units into the enterprise operating model. The role is accountable for outcome-based delivery (time-to-integrate, risk reduction, quality, and cost/unit transparency) through standardized platforms, self-serve experiences, automation, and clear service interfaces (e.g., catalog items, templates, APIs, and runbooks). Operating with shared business/IT accountability and a “one team” mentality, this role reduces handoffs, minimizes bespoke engineering, and continuously evolves the integration product roadmap based on market needs and measured outcomes.

Requirements

5 or more years of experience with SDLC
Strong experience in M&A integration, enterprise IT, or cloud platform delivery.
Deep understanding of cloud services, security, governance, and shared service models.
Proven ability to design and scale automated processes across complex environments.
Experience applying AI or intelligent tooling to improve discovery, reporting, or operational efficiency.
Ability to simplify complex technical concepts into clear, actionable services and products.
Strong stakeholder management skills across technical and business audiences.

Nice To Haves

Product-oriented: thinks in platforms, services, and reusable capabilities.
Automation-first: challenges manual effort and continuously looks to remove human dependency.
Security-by-design: embeds governance and protection from the start rather than retrofitting later.
Outcome-driven: focused on making M&A integration faster, safer, and easier for the business.
Continuous improvement: plans, executes, learns, and refines with every acquisition.

Responsibilities

Own and maintain the integration product roadmap, including backlog prioritization based on business value and measurable outcomes.
Define “integration products” with clear purpose, customer journey, inputs/outputs, SLAs/SLOs, service tiers, and pricing/cost unit model.
Publish and maintain consumable artifacts: service catalog entries, integration playbooks, reference architectures, templates, APIs/workflows, and adoption guides.
Establish a product intake model (lightweight but consistent) to reduce ad-hoc work and handoffs; triage exceptions with clear decision rights.
Champion a cloud-first integration strategy, leveraging enterprise cloud platforms to host, secure, discover, and monitor acquired environments.
Drive adoption of Starter Kit / Secure the Cloud patterns to rapidly establish secure boundaries, observability, and governance for M&A assets.
Ensure cloud services are designed as products: standardized, documented, repeatable, and easy for markets to understand and consume.
Ensure every integration path includes automated validation (security controls, configuration compliance, connectivity checks) and built-in observability (logging/monitoring standards, dashboards, alerting).
Partner with SRE / Operations to ensure operational readiness for Day 0–steady state (runbooks, incident patterns, support model).
Identify and implement automation opportunities across M&A workflows, discovery, onboarding, governance, reporting, and lifecycle management.
Leverage AI‑assisted discovery, analysis, and reporting to reduce manual effort, improve decision‑making, and increase integration speed and quality.
Continuously simplify integration processes by replacing ad‑hoc human‑driven activities with templates, workflows, and intelligent tooling.
Translate technical platforms (cloud, security, network, ITSM) into clear service offerings with defined outcomes, inputs, and expectations.
Create documentation, playbooks, and visual models that make integration easy to understand for non‑technical stakeholders.
Act as an advocate for the market experience, ensuring services are intuitive, scalable, and reusable across acquisitions.