Market Grille Department Manager

Hy-Vee, Inc.•Davenport, IA

4d•Onsite

About The Position

The Market Grille Department Manager is the driving force behind one of the most dynamic departments in the store, setting the standard for customer service, team performance, food quality, and profitability. In this role, you'll lead a team, manage day-to-day operations, and work closely with store leadership to ensure the department runs at its best every single day. If you're a motivated leader who thrives in a fast-paced environment, takes pride in building great teams, and loves delivering an exceptional customer experience, we'd love to have you on our team.

Requirements

Lead and develop a team, maintaining high standards and a positive, energetic work environment
Solve practical problems and interpret instructions across a variety of situations with limited standardization
Compose original correspondence, interpret written work instructions, and follow technical manuals
Conduct job applicant interviews and make sound hiring decisions
Use math skills including fractions, decimals, and percentages for pricing, invoicing, and sales analysis
Communicate clearly and effectively with customers, employees, vendors, and store leadership
High school diploma or equivalent experience required
Over one year of related work experience required

Nice To Haves

sanitation coursework helpful

Responsibilities

Set and uphold department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall profitability
Lead by example, greeting customers warmly, learning their names, and creating a friendly, welcoming atmosphere throughout the department
Recruit, hire, train, supervise, discipline, and evaluate all department employees; approve employee discipline and recommend transfers, discharge, and salary increases
Determine department goals with the Store Director and establish weekly schedules and daily work plans
Inspect signage and displays for quality and quantity of merchandise and order product for replenishment
Figure retail pricing, extend and post invoices, and oversee department bookkeeping procedures
Analyze weekly and monthly sales trends, compare to actuals, prepare ad projections, and write ads
Plan displays, promotions, and pre-orders and conduct department inventory
Ensure proper temperatures and storage procedures are maintained to guarantee product freshness and control shrink
Understand and troubleshoot equipment and ensure maintenance is performed as needed
Work closely with Restaurant and Service staff and communicate sales ideas and updates to the team
Unload trucks, check in delivered merchandise, and place product in appropriate storage areas
Ensure competitive pricing in the market area and attend meetings, seminars, and continuing education as needed
Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
Report to work when scheduled and on time