Market Grille Clerk (Part Time)

Hy-Vee, Inc.•Springfield, MO

9d•Onsite

About The Position

At Hy-Vee, our people are our strength. We promise “a helpful smile in every aisle,” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. This role provides prompt, efficient, and friendly customer service. The Market Grille Clerk reviews and fills customer orders for the day, handles food in a safe manner, and ensures the work area is always clean and neat. The position requires the ability to understand and follow instructions, perform simple calculations, and interact positively with customers and coworkers.

Requirements

Must be 18+ years of age.
Ability to carry out detailed but uninvolved written or verbal instructions.
Ability to deal with a few concrete variables.
Ability to do simple addition and subtraction; copying figures, counting and recording.
Ability to understand and follow verbal or demonstrated instructions.
Ability to write identifying information.
Ability to request supplies orally or written.
Six months or less of similar or related work experience.

Responsibilities

Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
Smiles and greets customers in a friendly manner.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by escorting them to products, securing products out of reach, loading/unloading heavy items, and noting/passing along customer suggestions or requests.
Answers the telephone promptly and provides friendly, helpful service, including taking customer orders.
Takes customer orders at the Market Grille counter.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Reviews orders for the day.
Handles food in a safe manner and ensures the work area is always clean and neat.
Reviews the status and appearance of food for freshness.
Ensures that an adequate food supply is ready and on hand and develops or follows a production list.
Anticipates product needs for the department on a daily basis.
Prepares and replenishes product as necessary.
Pulls product from cooler/freezer to prepare for cooking.
Checks in product, puts product away, and may review invoices.
Runs the department registers and receives payment, makes change, etc., where applicable.
Removes trash in a timely manner.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Washes dishes as necessary.
Orders product and supplies as necessary.
Prices products for customers as necessary.
Delivers orders as needed.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.