Market Engagement Group Manager

Regions•Birmingham, AL

3d•$203,082 - $293,670•Onsite

About The Position

At Regions, the Market Engagement Group Manager collaborates cross-functionally with banking leadership and Community Engagement leaders to establish short- and long-term strategy, goals, and vision for market activities. Additionally, this position is responsible for overseeing significant, large programs and/or projects related to market engagement, ensuring appropriate risk and compliance management, as well as effectively maintaining Regions’ reputation.

Requirements

Bachelor’s degree in Business, Finance, Marketing, Social Science, Urban Planning, or related field and twelve (12) years of experience in community development, finance, non-profit, or related field
Or High School Diploma or GED and sixteen (16) years of experience in community development, finance, non-profit, or related field
Three (3) years of supervisory/management experience

Nice To Haves

Master’s degree in related field
Certified Fundraising Executive (CFRE)
Experience in banking and/or financial services
Experience in community development
Experience managing large budget amounts (e.g. $1 million +)
Experience with the Community Reinvestment Act (CRA)
Ability to supervise and manage a team
Ability to work under pressure and meet deadlines
Demonstrated leadership capabilities
Developed relationship-building skills
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
Strong verbal, written communication, and organizational skills
Strong work ethic and self-motivation

Responsibilities

Develops and implements policies and procedures related to market activities to assure compliance with federal and state banking regulations
Oversees relationships with external organizations (e.g. activist groups, community agencies, non-profits, minority groups, etc.), including representing Regions in meetings with executive market leaders
Promotes Regions in the community and ensures high market presence by staying abreast of trends and best practices, as well as monitoring competitor activities
Represents Regions at a high level in interactions to assess needs and effectiveness in meeting those needs
Identifies opportunities in interactions with market leaders for business and/or special lending and manages referral process
Maintains and evolves knowledge of existing public programs aimed at supporting and/or subsidizing community development efforts
Generates actionable insights to ensure Regions remains purpose-led and performance-driven in its approach to market engagement
Monitors performance of designated programs and/or areas and makes changes when needed, including monitoring of targets and benchmarks measuring impact of activities on several areas (e.g. reputation management, Regions 360, etc.)
Contributes to the management of risk controls, record-keeping, and business continuity plans in an effort to maintain operational and organizational cadences
Manages team interactions with Corporate Communications, ensuring that messaging and templates are aligned with departmental processes and policies
Collaborates with Community Engagement senior management in establishing budgets
If applicable, provides oversight related to applicable regulations (e.g. Community Reinvestment Act (CRA)), ensuring teams have up-to-date knowledge of processes, procedures, and reporting requirements, and advises business groups and leadership as necessary
Collaborates with Community Engagement senior management on evaluating departmental structure and ensuring the operations of the department are efficient and actively enhance Regions’ reputation in the community
Serves as the main point-of-contact for internal business leaders regarding market engagement and how cross-functional collaboration can lead to business opportunities and an enhanced image
Offers advanced insight and knowledge regarding the industry and local communities to team to ensure staff is equipped appropriately
Evaluates existing processes and procedures and recommends changes to Community Engagement senior management