Market Director, JPMorgan Private Client - Boston, MA
About The Position
As a Market Director in the JPMorgan Private Client team, you will lead and develop a team of relationship managers delivering high-touch service and advice to affluent clients. You will set the market strategy, strengthen client and community partnerships, and drive disciplined growth across the Boston-area market. You will champion a strong risk and controls culture while building an inclusive, high-performing team. The role focuses on creating a market-leading client experience for high-net-worth individuals and families through personalized service, long-term relationship building, and collaboration across the firm.
Requirements
- 10+ years of experience in banking, wealth management, or financial services with a focus on affluent or high-net-worth clients.
- 5 years of experience recruiting, developing, and coaching client-facing professionals across banking, lending, and investment needs.
- Demonstrated ability to build a client-centric culture focused on personalized service and long-term relationships.
- Proven business development experience, including working with strategic clients and centers of influence to drive growth.
- Strong communication and interpersonal skills, with the ability to influence and lead through change.
- Demonstrated ability to build and maintain internal partnerships that improve service delivery and client outcomes.
- Ability to travel up to 30% of the time, as needed.
Nice To Haves
- Bachelor’s degree or military equivalent.
Responsibilities
- Recruit, lead, mentor, and manage a team of relationship managers through ongoing coaching, training, and performance development.
- Develop and execute market strategies to expand the affluent client segment and drive business growth across the Boston-area market.
- Build and maintain relationships with key clients and centers of influence to strengthen market reach and reputation.
- Partner with stakeholders across the firm to identify opportunities and deliver a seamless client experience.
- Promote a culture of excellence, collaboration, and continuous improvement within the team and with key partners.
- Set clear performance expectations and provide regular feedback and coaching to help team members achieve goals.
- Resolve escalated client issues by coordinating timely, effective solutions and improving root-cause processes.
- Represent the firm at industry and community events to grow visibility and client engagement in the market.
- Embed risk management and controls into daily routines to support compliance and mitigate operational risk.
- Monitor and report on team performance, using data to inform decisions and improve outcomes.
- Champion client-centric initiatives that enhance personalized service and long-term relationship building.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
