Market Director - Schaumburg, IL

Kelly Education•Schaumburg, IL
•$120,075 - $160,100

About The Position

The Market Director is accountable for overseeing market operations and advancing service delivery, operational efficiency, and organizational performance. The role develops and implements strategic market plans, manages market budgets and financial planning, analyzes market trends and customer feedback, and uses key performance indicators to monitor results. The Market Director leads and mentors the market team, conducts performance reviews, and builds relationships with clients, partners, and other key stakeholders. The position also ensures compliance with regulatory requirements and industry standards while maintaining service quality. The role uses market research tools, customer relationship management systems, data analysis and visualization tools, and digital marketing automation platforms. The annual base pay range is $120,075 to $160,100. Final compensation may vary based on experience and geographic location. The total compensation package includes benefits as applicable to the position.

Requirements

  • Proficiency with market research tools such as Google Analytics and SEMrush to analyze market trends and consumer behavior.
  • Advanced knowledge of CRM systems such as Salesforce and HubSpot to manage customer relationships and drive strategic initiatives.
  • Expertise in data analysis and visualization tools such as Tableau and Power BI to interpret market data and inform strategic decisions.
  • Experience with digital marketing automation tools such as Marketo and Pardot to develop and execute marketing campaigns.

Responsibilities

  • Develop and implement strategic market plans to enhance service delivery and operational efficiency.
  • Oversee day-to-day market operations and ensure alignment with organizational goals and objectives.
  • Analyze market trends and customer feedback to inform strategic decisions and improve service offerings.
  • Collaborate with cross-functional teams to optimize resource allocation and streamline processes.
  • Lead and mentor the market team, fostering continuous improvement and high performance.
  • Conduct regular performance reviews and provide constructive feedback to team members.
  • Manage market budgets and financial planning to support cost-effectiveness and profitability.
  • Develop and maintain relationships with key stakeholders, including clients and partners.
  • Implement and monitor key performance indicators to track progress and drive results.
  • Ensure compliance with regulatory requirements and industry standards while maintaining service quality.

Benefits

  • Benefits are included in the total compensation package as applicable to the position; the posting refers candidates to Kelly Services’ People Regular Staff benefits information.
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