Market Development Specialist

BARENTZ NORTH AMERICA LLC•Plano, TX

2d•Remote

About The Position

The Market Development Specialist role works within Barentz's Market Acceleration Group to identify and qualify potential customers and prospects. This position plays an important role in the overall Barentz sales process. You will work with the Director of M.A.G. to identify and gather information about end-user markets. Duties include outbound prospect calling and lead generation, inbound customer request management, BRM tool utilization, market research and opportunity identification, and cross-divisional support and special projects.

Requirements

High school diploma or higher
Ability to quickly comprehend and understand formulation and end-use applications of individual products
Strong communication, interpersonal, and problem-solving skills.
Proven ability to multitask, prioritize tasks, and work effectively in a dynamic environment.
Proficiency in MS Office suite and CRM software.
Flexibility to adapt to changing priorities and business needs.

Nice To Haves

Previous experience in outbound sales, lead generation, or market development preferred

Responsibilities

Conduct proactive outbound calls to prospects, with the primary goal of generating leads for both outside and inside sales teams.
Engage prospects in meaningful conversations to understand their needs, challenges, and potential opportunities for collaboration.
Effectively communicate the value proposition of Barentz's products and services to prospects, aiming to establish interest and initiate further engagement.
Professionally handle inbound customer requests via email.
Efficiently process and facilitate customer requests, ensuring timely resolution and customer satisfaction.
Act as a liaison between customers and internal teams to address inquiries, provide solutions, and escalate issues when necessary.
Engage with customers to understand their businesses, needs, and challenges.
Proactively build and maintain strong relationships with customers to identify opportunities for product support and expansion.
Conduct thorough research on customer businesses to identify potential product opportunities.
Analyze market trends and competitor activities to identify areas for product development and enhancement.
Collaborate with internal teams to propose and develop tailored solutions that meet customer needs and drive business growth.
Become proficient in utilizing the Business Relationship Management (BRM) tool, specifically Microsoft Dynamics, to input vital business information and intelligence.
Ensure accuracy and completeness of data in the BRM system to provide the sales team with actionable insights and information necessary to convert leads into potential sales.
Provide support to all divisions within the company, leveraging expertise to contribute to cross-functional initiatives.
Participate in special projects as assigned, demonstrating adaptability and willingness to take on diverse responsibilities.